Veterinary Receptionist - Cambridge, MD

Vetcor; Cambridge; On-site; GBP 20,000 - 28,000; Full time

Job summary

Bayside Animal Hospital is looking for a full-time Receptionist to manage front desk operations and provide outstanding customer service. This role involves greeting clients, scheduling appointments, and collaborating with veterinary staff to ensure excellent client care. Join a supportive team and make a difference in the lives of pets and their owners.

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Employee discounts on services and products

Professional development opportunities

Qualifications

• Previous experience in a receptionist or customer service role, preferably in a veterinary or healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and check in clients and their pets with warmth and professionalism.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Manage patient records and ensure accurate data entry.

Skills

Communication

Organizational skills

Multitasking

Tools

Office software

Job description

Who we are

Bayside Animal Hospital is seeking a full-time Receptionist who can work both mornings and evenings. In this role, you will be the first point of contact for our clients, responsible for managing front desk operations, scheduling appointments, and providing outstanding customer service.

About Us:

At Bayside Animal Hospital, we are dedicated to providing compassionate care for pets and exceptional service to our clients. We are a bustling veterinary office looking to add a friendly and organized Receptionist to our team.

Key Responsibilities:

• Greet and check in clients and their pets with warmth and professionalism.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Manage patient records and ensure accurate data entry.
• Process payments and handle financial transactions.
• Assist with daily administrative tasks and office organization.
• Collaborate with veterinary staff to ensure smooth operations and excellent client care.

Qualifications:

• Previous experience in a receptionist or customer service role, preferably in a veterinary or healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software and basic computer applications.
• Ability to work a flexible schedule, including mornings and evenings.
• A passion for animals and a commitment to delivering exceptional client service.

Why Join Us?

• Opportunity to make a real difference in the lives of animals and their owners
• Work in a supportive and friendly team environment
• Potential for growth and learning within the veterinary field

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Join us in making a difference in the lives of pets and their families. Apply today!

Bayside Animal Hospital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.