Veterinary Receptionist

DNA Vetcare Ltd; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join a leading independent veterinary practice as a Veterinary Receptionist. The role includes engaging with clients, booking appointments, processing payments, and providing exceptional care over a full-time schedule. You'll be part of a supportive team dedicated to excellent veterinary service.

Qualifications

• Experience in a reception role preferred.
• Ability to handle client inquiries professionally.

Responsibilities

• Booking appointments and answering client queries.
• Processing payments and handling patient records.

Skills

Client care

Communication

Organizational skills

Job description

About The Role

Are you looking for a new role as a veterinary receptionist? Our fantastic Animalism Vets in St Albans are seeking a Veterinary Receptionist to join their independent practice.

The position suits a Receptionist who takes pride in delivering the ultimate client experience with a network of excellent Vets, Nurses, and Support teams.

This is a Full-Time position, working usually 4 x 10 hour days (40 hour week) with a share of 1:5 weekend rota.

Your Average Day Could Include

• Answering the phone and booking appointments in a friendly, efficient, and caring manner
• Helping direct clients to the clinic
• Answering emails and enquiries
• Responding to Facebook messages
• Scanning documents to patient files
• Taking payment at the time of treatment
• Advising clients of our Healthcare plan
• Processing and logging Insurance Claims
• Handling and restraining patients

About You

About Us

DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. They have extensive experience working in high-quality practices, providing exceptional vet care across London and Kent.

Claire Baker joined as a Director in 2019, heading up the Group’s operations and vet team recruitment.

DNA Vetcare has a network of excellent veterinary surgeons selected for their clinical skills, experience, and compassionate care for animals. This network is the foundation of our reputation for providing the best care to pets and owners.

Alan and Dane are dedicated to providing excellent service to clients, respectful, caring, and expert care for animals, and a supportive, encouraging workplace for their teams.

Apply

Share

• Share Vacancy on Facebook
• Share Vacancy on X
• Share Vacancy on LinkedIn
• Share Vacancy on WhatsApp
• Send Vacancy to a friend