Veterinary Receptionist

IVC Evidensia; Derry/Londonderry; On-site; GBP 10,000 - 40,000; Full time

Job summary

A veterinary organization is looking for a friendly Veterinary Receptionist in Coleraine. You will manage client interactions, appointments, and support the clinical team. The role requires strong communication skills and a passion for helping pets and their owners. Full-time hours with a competitive salary and great benefits await the ideal candidate.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Previous experience in a veterinary or medical environment is helpful but not essential.
• A team player with a genuine passion for helping people and their pets.

Responsibilities

• First point of contact for clients, managing appointments.
• Providing a warm personal welcome and handling payments.
• Supporting the clinical team.

Skills

Excellent client care and communication skills

Good computer and organisational skills

Willingness to learn and adapt

Empathy towards clients and their pets

Job description

Overview

We are hiring! Here at Millburn Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team. You will be the first point of contact for our clients, providing a warm personal welcome in the clinic and over the phone, managing appointments, handling payments, and supporting our clinical team.

Our ideal candidate

Previous experience in a veterinary or medical environment is helpful but not essential as training will be provided. If you are a team player with a genuine passion for helping people and their pets, we would love to hear from you. The ideal candidate will have:

• Excellent client care and communication skills
• Good computer and organisational skills
• A willingness to learn and adapt in a fast paced environment
• Empathy and understanding towards clients and their pets

Rota

This is a full-time role working mainly weekdays between 8:00am-7:00pm with the occasional Saturday from 8:00am-1:00pm to cover holidays or illness.

Work in a Scenic Location

Coleraine, a picturesque town in County Londonderry, sits along the scenic River Bann and is known as the gateway to the stunning Causeway Coast. Rich in history and a vibrant market town, it’s the perfect location for adventure. With excellent transport links and close proximity to iconic attractions like the Giant’s Causeway, Bushmills Distillery, and the breathtaking north coast, there’s plenty to explore. Plus, with Belfast and the nearest airport only an hour away, you can enjoy the tranquility of Coleraine while easily accessing the city’s amenities.

Benefits

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Salary: 12.21 per hour