Veterinary Receptionist

We are looking for a friendly and enthusiastic Receptionist to join our established team at our Wellpets Cwmbran practice. The role will include welcoming patients and clients, making appointments, telephone enquiries, taking payments and further administrative tasks. This exciting role would give huge job satisfaction to a highly motivated and organised individual, who can deliver outstanding customer service.

We are a growing small animal practice with two well-equipped sites and a close-knit team that takes pride in fostering a supportive and collaborative environment. Every team member plays a vital role in delivering exceptional care to our patients. Our vets bring a wealth of experience, working alongside dedicated veterinary nurses and support staff who share a strong commitment to animal welfare. We prioritise open communication and teamwork, ensuring that everyone's voice is valued.

• Confident in dealing with clients and have the ability to build positive relationships with a high level of professionalism and interpersonal skills.
• Be computer literate and have at least GCSE's or equivalent in English and Maths.
• Have an excellent telephone manner and people skills.
• Strong written and verbal communication skills.
• Ability to prioritize tasks according to importance in a fast-paced environment whilst providing a high quality service.
• Dependable, punctual, and able to work flexible working hours.

This is a part-time role, covering 10 hours per week across 1 or 2 days.

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Fairwater Square, Cwmbran, NP44 4TA, United Kingdom