Veterinary Receptionist

British Veterinary Association; Coleraine; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary clinic in Coleraine is seeking a friendly Veterinary Receptionist to be the first point of contact for clients. Responsibilities include managing appointments, handling payments, and supporting the clinical team. Ideal candidates will have excellent communication skills and a passion for helping pets and their owners. This full-time role offers competitive salary and comprehensive benefits including generous leave, family-friendly policies, and development opportunities.

Benefits

6.6 weeks annual leave

Additional annual leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Non-accidental injury support

Learning and development opportunities

Pawsome Benefits - discounts with retailers

Pension scheme

Discounted staff pet care

Qualifications

• Previous experience in a veterinary or medical environment is helpful but not essential.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Provide a warm personal welcome in the clinic and over the phone.
• Manage appointments and handle payments.
• Support the clinical team.

Skills

excellent client care and communication skills

good computer and organisational skills

empathy and understanding towards clients and their pets

Job description

We are hiring!

Here at Millburn Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team! You will be the first point of contact for our clients, providing a warm personal welcome in the clinic and over the phone, managing appointments, handling payments, and supporting our clinical team.

Our ideal candidate has previous experience in a veterinary or medical environment, which is helpful but not essential as training will be provided. If you are a team player with a genuine passion for helping people and their pets, we'd love to hear from you. The ideal candidate will have: excellent client care and communication skills, good computer and organisational skills, a willingness to learn and adapt in a fast paced environment, empathy and understanding towards clients and their pets.

Rota: This is a full-time role working mainly week days between 8:00am-7:00pm with the occasional Saturday from 8:00am-1:00pm to cover holidays or illness.

Work in a Scenic Location: Coleraine, a picturesque town in County Londonderry, sits along the scenic River Bann and is known as the gateway to the stunning Causeway Coast. Rich in history and a vibrant market town, it's the perfect location for adventure. With excellent transport links and close proximity to iconic attractions like the Giant's Causeway, Bushmills Distillery, and the breathtaking north coast, there's plenty to explore. Plus, with Belfast and the nearest airport only an hour away, you can enjoy the tranquility of Coleraine while easily accessing the city's amenities.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care