Veterinary Receptionist

Vet Record Careers; Colchester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A veterinary practice in Colchester is looking for a friendly Veterinary receptionist. Responsibilities include greeting clients, answering phones, and managing records. The role requires strong customer service and organizational skills. Join a supportive team that prioritizes patient care and invests in staff development. Minimum 30 hours a week with a flexible shift pattern, including weekends.

Benefits

6.6 weeks annual leave

Additional annual leave for birthdays

Enhanced family-friendly policies

Cycle to work scheme

Pension scheme

Discounted staff pet care

Qualifications

• Experience working in a veterinary environment.
• Ability to work well under pressure.
• Proficient with dealing with clients and answering telephones.

Responsibilities

• Greeting customers and answering inquiries.
• Taking payments and updating records.
• Maintaining the reception area.

Skills

Customer service

Organisational skills

Time management

Job description

Overview

We are looking for a friendly, enthusiastic Veterinary receptionist to join our team. This is an excellent opportunity for someone who has experience working in a veterinary environment to join our team on a temporary basis to cover leave.

Our ideal person is someone with good customer service skills as they will be the first point of contact with our clients.

The position is very varied therefore we require someone who works well under pressure, has great organisation and time management skills.

The Role

The Role Will Include, But Is Not Limited To

• Greeting customers
• Answering telephones
• Taking payments
• Updating records
• Dealing with emails/reports
• Keeping up to date with our Pet health Club sign-ups, cancellations, and yearly renewals.
• Scheduling shifts and diary amendments
• Maintaining the reception area

Why join our team

Paws is a small and friendly first opinion practice based in Colchester. The practice is located very close to the town centre and just a short drive to Mersea Island. We are a kind and caring team who pride ourselves on excellent patient care. We work very well as a team and support each other where needed.

We have everything we need to be an independent first opinion practice and will always consider investment in new equipment and further education to support future development of our staff and business.

Your shift pattern

The role will be a minimum of 30hrs a week on a rota of varying shifts, including a 1:3 Saturday morning 8:30 am - 12:30 pm.

Benefits

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care