Veterinary Receptionist

British Veterinary Association; Chichester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading veterinary group as a Receptionist in Chichester. This full-time role allows you to engage with clients while supporting animal care tasks in a busy clinic environment. You will work in a compassionate team, with ongoing training opportunities and a variety of benefits, including enhanced leave and discounts on services.

Benefits

6.6 weeks annual leave

Additional leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounts with various retailers

Pension scheme

Discounted staff pet care

Qualifications

• Friendly, proactive with a calm approach to clients and animals.
• Ability to manage fast-paced environment and multitask effectively.
• Willingness to work across multiple clinic sites as needed.

Responsibilities

• Welcomes clients and their pets with warmth and professionalism.
• Manages appointments, phone calls, and admin tasks.
• Supports veterinary team with basic animal care and handling.

Skills

Communication

Organizational Skills

Customer Service

Compassion

Multitasking

Education

Experience in veterinary or healthcare setting

Job description

Are you passionate about animals and love providing excellent customer service? We're looking for a friendly, proactive Receptionist to join our busy, three-site veterinary clinic. This full-time role also includes some Animal care Assistant responsibilities, offering a unique opportunity to be involved in both client-facing and hands-on animal care duties.

Key Responsibilities:

Welcoming clients and their pets with warmth and professionalism

Managing appointments, phone calls, and administrative tasks

Supporting the veterinary team with basic animal care and handling

Maintaining a clean and organized reception and clinical environment

Assisting with general clinic duties

Why join us?

Alphapet is a well-established veterinary group, with branches located a short drive from one another across Bognor Regis, Birdham, and Chichester. Our team works exceptionally well together, demonstrating compassion for all the pets who walk through our door.

What We're Looking For:

Previous experience in a veterinary or healthcare setting is a plus

Excellent communication and organizational skills

A calm, compassionate approach to both people and animals

Ability to multitask in a fast-paced environment

Flexibility to work across our three clinic sites as needed

What We Offer:

A supportive and friendly team environment

Opportunities for training and development

Staff discounts on veterinary services and products

Your shift pattern

This is a full-time role working across our three sites, covering 40 hours per week across 5 days, with 1:4 Saturday mornings.

In addition to a competitive salary, you will benefit from:

6.6 weeks annual leave

Additional annual leave for your birthday which will be added to your holiday allowance

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

Cycle to work scheme

Initiatives focused on employee wellbeing

Non-accidental injury support

Learning and development opportunities via the IVC Evidensia Academy

Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers

Pension scheme

Discounted staff pet care