Veterinary Receptionist

IVC Evidensia UK; Chatham; On-site; GBP 8,000 - 11,000; Part time

Job summary

A veterinary practice in Chatham is seeking a Receptionist to join their customer-focused team on a part-time basis. The role involves reception duties, admin tasks, and interaction with pet owners. Ideal candidates will have experience in high-volume customer service settings. The position offers competitive pay and several employee benefits including generous annual leave and professional development opportunities.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning opportunities

Discounted staff pet care

Pension scheme

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to handle high call volume.

Responsibilities

• Perform reception duties and some administrative tasks.
• Interact professionally with pet owners.

Skills

Customer service

Multi-tasking

Patience

Organizational skills

Job description

We are looking for a super friendly Receptionist to join our busy and customer-focused veterinary practice in Chatham on a Part-Time basis.

The duties will be primarily reception but will include some admin duties. Our ideal candidate would be patient, kind and caring and professional with both owners and their pets, efficient and organised and able to work hard and multi-task at busy times.

Join a team you are proud to be a part of

Easipetcare Chatham is a modern and well-equipped veterinary practice that prides itself on providing exceptional care to our patients and clients. With state-of-the-art facilities, we ensure our team has the tools they need to excel.

More about you

Previous experience and/or qualifications are preferable, as this is a busy practice and you must have experience in dealing with high call volume in a fast-paced customer service environment.

Your shift pattern

You will work 8-hour shifts on Monday & Wednesday, worked as either an early or late. You will also be required to work 1:3 Saturdays with time given back in lieu.

Benefits

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Up to £10,192 DOE