Veterinary Patient Care Assistant

The Pets'n'Vets Family; Glasgow; On-site; GBP 23,000 - 27,000; Full time

Job summary

A prominent veterinary care provider in Glasgow seeks a Patient Care Assistant passionate about animal care. This role involves assisting clinical teams, handling patients, and ensuring excellent service for clients. While previous veterinary experience is preferred, a comprehensive training program will be provided. Excellent communication and customer service skills are essential. The position offers a 40-hour workweek with various employee benefits.

Benefits

5 weeks annual leave plus 8 public & bank holidays

Birthday as a paid day off

Pension contributions

Discounted staff pet care

Employee wellbeing programme

Career development opportunities

Qualifications

• Previous veterinary experience is preferred but not necessary.
• Must have excellent communication, customer service, and IT skills.
• Driving license is essential.

Responsibilities

• Assist clinical teams to provide optimal inpatient environment.
• Handle patients and run diagnostic tests.
• Meet and greet clients and book appointments.

Skills

Animal care passion

Customer service

Communication skills

IT skills

Job description

Overview

We are currently looking for a friendly, enthusiastic individual who is passionate about animal care to join our West End team as a Patient Care Assistant.

The ideal candidate should be professional, confident and will strive to deliver the very best service for our patients and clients. As a Patient Care Assistant, you will be trained in assisting the clinical teams to provide an optimal inpatient environment as well as aid in the smooth running of the practice. Under the guidance of our Vet Nurses and Vet Surgeons, you can expect to be handling patients, running diagnostic tests as well as setting up and cleaning down a theatre. You will meet and greet clients, book appointments, handle financial transactions and keep the practice tidy. Previous veterinary experience is preferred but not necessary as the successful candidates will go through an initial intense training programme.

The successful candidate will work 40h per week, Monday - Sunday covering between 9am - 7pm.

Our employees are our greatest asset which why we offer an excellent package that includes:

• 5 weeks annual leave plus 8 public & bank holidays
• Your birthday as a paid day off
• Pension contributions
• Discounted staff pet care
• Employee wellbeing programme
• Career development opportunities.

Pets’nVets have branches all over Glasgow and the West where you may be placed. Our West End practices are located at Queen Margaret Drive and Scotstoun. Both are bustling practices providing excellent care for local pets. This is a busy and demanding role, you must have excellent communication, customer service and IT skills. Driving licence is essential.

Pets'n'Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

If you’d like to find out more, please get in touch with Sofia at [e-mail]