Veterinary Outpatient Patient Care Assistant

Mvsvets; Bristol; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading veterinary practice in Bristol is seeking a passionate Veterinary Outpatient Patient Care Assistant to provide exceptional care to animals. This full-time role involves supporting qualified Vets and Nurses, ensuring cleanliness, and assisting with various patient needs. Join a dedicated team focused on animal welfare in a supportive environment.

Benefits

Generous annual leave of 5 weeks plus Bank Holidays

Staff discount scheme on Veterinary bills and products

Employee Assistance Programme

Qualifications

• Experience in animal welfare, including feeding, cleaning, medicating.
• Ability to cope with distressing situations.
• Desirable experience in a veterinary environment.

Responsibilities

• Nursing care to patients.
• Assisting Vets and Nurses in restraining animals.
• Cleaning and maintaining facilities.

Skills

Excellent communication

Empathy

Customer service

Animal welfare experience

Resilience

Teamwork

Job description

Are you passionate about making pets a priority? Here at CVS, so are we!

We are seeking anenthusiastic individual with a passion for animals to join us as a Veterinary Outpatient Patient Care Assistant at Bristol Vet Specialists.

Location:Bristol

Contract: Permanent

Hours: Full-time, 4 days per week

Shift Pattern: Monday – Friday 07.30 – 18.00 including a share in the Weekend rota

About Bristol Vet Specialists:

With over 100 highly skilled professionals, the team at Bristol Vet Specialists is led by internationally renowned Specialist veterinary surgeons, supported by residents, interns and registered veterinary nurses.

With Specialists in all disciplines able to treat patients under one roof, our staff are able to provide the highest quality of care to small animals in the South West and Wales.

About the role:

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments

What we're looking for inour Veterinary Outpatient Patient Care Assistant:

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary will be in line with the National Living Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!

Or, if easier, you can find a full list by clicking the link here: CVS | What We Offer

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS iscommitted to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.

We are alsodetermined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click 'Apply Now'.