Veterinary Care Assistant

Grove Lodge Veterinary Group; Rickmansworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Grove Lodge Veterinary Group is looking for a dedicated Veterinary Care Assistant to join their team in Rickmansworth. This role involves delivering exceptional care to pets while supporting veterinary surgeons and nurses. Key responsibilities include patient monitoring, assisting in pre- and post-operative procedures, and maintaining a clean clinical environment. The ideal candidate will thrive in a team-oriented setting and possess strong client care skills. Benefit from a comprehensive health plan, generous annual leave, and a supportive working environment.

Benefits

Health cash plan

Life Assurance

24-hour counselling

5 weeks annual leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience working as part of a team.
• Strong client care and communication skills.
• Willingness to learn and adapt.

Responsibilities

• Deliver exceptional care to clients and patients.
• Support operations and procedures in the practice.
• Monitor and care for patients.

Skills

Client care skills

Teamwork

Ability to remain calm under pressure

Time management

Flexibility

Job description

As a Veterinary Care Assistant, you will be an integral part of the practice team.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

• Provide a gold standard service to our patients and clients
• Follow cleaning protocols to maintain the cleanliness of the clinical environment
• Prepare and maintain medical equipment

40 hours a week, including some weekends, based at the Croxley practice.

Key Benefits:

• Health cash plan from day one (covering dental, physio, and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person for support.
• 5 weeks’ annual leave plus Bank Holidays, increasing to 6 weeks with length of service.
• An additional ‘Day for You’, a paid day’s leave to use as you wish.
• Interest-free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities:

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, clients, and each other. We aim to make a positive difference through every interaction.

In this role, you will:

• Consistently deliver exceptional care to clients.
• Support with operations and procedures.
• Provide patient monitoring and care, including walking, toileting, and feeding.
• Ensure completion of all pre- and post-operation activities.
• Assist with patient transfers to out-of-hours or enhanced care.
• Dispense medication under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice, and operational standards.

Your Skills and Experience:

• Experience working as part of a team and building positive relationships with colleagues.
• Ability to provide exceptional care to clients and patients.
• Strong client care skills, with the ability to remain calm under pressure.
• Ability to prioritize tasks and manage own workload.
• Flexible and willing to learn.
• Understanding of regulation and compliance importance.

About Us:

Medivet is a leading veterinary care provider with practices across the UK, including 24-hour centres and referral centres. We also have practices in France, Germany, and Spain.

We support a large, connected community of colleagues providing exceptional care. Being part of Medivet means working in a forward-thinking, caring environment with top equipment and treatment options. Join us and be part of our exciting future.