Veterinary Care Assistant

Vets for Pets; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A veterinary practice in Milton Keynes is seeking an enthusiastic Veterinary Care Assistant to join their team. The role involves maintaining the clinic, caring for patients, and providing client support. Candidates should possess GCSE qualifications in Maths and English and an animal-related qualification. This full-time position offers training, a friendly work atmosphere, and various employee benefits including discounts and career development opportunities.

Benefits

20% discount at the Vet Group, Pets at Home, and the Groom Room

In-house career development opportunities

Pension

Quarterly practice bonus

Holiday allowance

Qualifications

• Good verbal communication skills and basic computer literacy are essential.
• You must have completed an animal-related qualification and/or have some formal animal-related experience.

Responsibilities

• Keeping the clinic clean, tidy, and organized.
• Feeding and monitoring in-patients.
• Running clinical tests and managing stock.
• Speaking to clients both on the phone and in person.

Skills

Verbal communication skills

Basic computer literacy

Education

GCSE Maths and English at Grade C/5 or above

Animal related qualification or experience

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Milton Keynes practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You'll be working alongside vets, vet nurses, other VCAs, and our reception team, carrying out a wide range of tasks. We're looking for a team player who is willing to get stuck in, work hard, and is keen to learn. We'll provide training and support to get you going, and you'll quickly become an integral member of the team. This role is a great opportunity for someone who is looking at stepping into a student nurse role in the future.

Your tasks will include keeping the clinic clean, tidy, and organised; feeding and monitoring in-patients; running clinical tests; managing stock; handling a variety of small animals; helping set up for operations; deep cleaning all areas; speaking to clients on the phone and in person. Good verbal communication skills and basic computer literacy are essential.

This is a full time role working 40 hours per week, Monday to Friday.

The attributes required

• You will have GCSE Maths and English qualifications at Grade C/5 or above
• You’ll also need to have completed an animal related qualification and/or have some formal animal related experience
• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, quarterly practice bonus and holiday allowance.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!