Veterinary Care Assistant

Grove Lodge Veterinary Group; London Borough of Hillingdon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading veterinary care provider seeks a Veterinary Care Assistant to join their team in London Borough of Hillingdon. The role involves delivering exceptional care, supporting operations, and providing daily patient monitoring. Ideal candidates will possess strong teamwork and client care skills, and the ability to prioritize tasks within a dynamic environment. Benefits include health plans, life assurance, generous leave, and a supportive work culture.

Benefits

Health cash plan

Life Assurance

Access to counseling

5 weeks’ annual leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience working as part of a team.
• Ability to provide exceptional care to clients and patients.
• Strong client care skills, calm under pressure.

Responsibilities

• Deliver exceptional care to clients.
• Support with operations and procedures.
• Provide patient monitoring and daily care.
• Assist with patient transfers to out-of-hours or enhanced care.

Skills

Teamwork

Client care

Stress management

Task prioritization

Flexibility

Job description

As a Veterinary Care Assistant, you will be an integral part of the practice team.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

• Provide a gold standard service to our patients and clients
• Follow cleaning protocols to maintain cleanliness of the clinical environment
• Prepare and maintain medical equipment

This is a 40-hour week role, including some weekends and bank holidays at the Yeading practice.

Key Benefits:

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person for support.
• 5 weeks’ annual leave plus Bank Holidays, increasing to 6 weeks with length of service.
• An additional ‘Day for You’, a paid day’s leave to use as you wish.
• Interest-free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities:

At Medivet, exceptional care is at the heart of everything we do. In this role, you will:

• Deliver exceptional care to clients.
• Support with operations and procedures.
• Provide patient monitoring and daily care: walking, toileting, and feeding.
• Ensure completion of all pre and post-operation activities.
• Assist with patient transfers to out-of-hours or enhanced care.
• Dispense medication under veterinary guidance.
• Ensure compliance with all regulatory, practice, and operational standards.

Your Skills and Experience:

• Experience working as part of a team and building positive relationships with colleagues.
• Ability to provide exceptional care to clients and patients.
• Strong client care skills, remaining calm under pressure.
• Ability to prioritise tasks and manage own workload.
• Flexible and willing to learn.
• Understanding of regulation and compliance importance.

About Us:

Medivet is a leading veterinary care provider with practices across the UK, including 24-hour centres and referral centres. We also have a growing presence overseas in France, Germany, and Spain.

We support a large, connected community of colleagues who provide exceptional care. Being part of Medivet means working in a forward-thinking, caring environment with top equipment and treatment options. Join us and be part of our exciting future.