Veterinary Care Assistant

Medivet Group; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Health cash plan

Life Assurance

24-hour counselling access

5 weeks’ annual leave

Paid day off for personal use

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Job summary

A leading veterinary care provider is seeking a Veterinary Care Assistant to join their team in Greater London. This role involves providing exceptional care to patients, supporting veterinary operations, and maintaining a clean clinical environment. Applicants should possess strong client care skills and the ability to prioritize tasks effectively. This position offers a range of benefits including health plans, life assurance, and generous leave options.

Qualifications

• Experience of working as part of a team and building positive relationships.
• Able to provide exceptional care to clients and patients.
• Client care skills, remaining calm under pressure.

Responsibilities

• Deliver exceptional care to clients and patients.
• Support with operations and procedures.
• Perform patient monitoring and everyday care tasks.

Skills

Teamwork

Client care

Calm under pressure

Task prioritization

Flexibility and willingness to learn

Understanding of regulation and compliance

Job description

As a Veterinary Care Assistant, you will be an integral part of the practice team.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

• Provide a gold standard service to our patients and clients
• Following cleaning protocols to maintain cleanliness of the clinical environment
• Preparing and maintaining medical equipment

40 hours a week based at the Southfields practice and some weekends working at the Richmond 24 hour practice. This also includes some Bank Holidays

Key Benefits:

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person should you feel you need support.
• 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
• An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
• Interest free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities:

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.

In this role you will:

• Consistently deliver exceptional care to clients.
• Support with operations and procedures.
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
• Ensure the completion of all pre and post operation activity.
• Complete patient transfers to out of hours or enhanced care.
• Dispense any medication required under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice and operational standards.

Your Skills and Experience:

• Experience of working as part of a team and building positive working relationships with colleagues.
• Able to provide exceptional care to clients and patients.
• Client care skills, with the ability to remain calm under pressure.
• Able to prioritise a range of tasks and own workload.
• Flexible and willing to learn.
• An understanding of the purpose and importance of regulation and compliance.

About Us:

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.