Veterinary Care Assistant

Medivet Group; Faygate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading veterinary care provider is seeking a dedicated individual to join the team in Faygate, UK. You will deliver exceptional care to clients, support operations, and work collaboratively with colleagues. Strong client care skills and the ability to remain calm under pressure are essential. This role offers a comprehensive benefits package including health plans and generous annual leave.

Benefits

Health cash plan with 24/7 Private GP Service

Life Assurance 3 x salary

Access to counselling services

5 weeks' annual leave plus Bank Holidays

Interest free Season Ticket Loan

Cycle to Work scheme

Qualifications

• Experience of working as part of a team and building positive working relationships with colleagues.
• Able to provide exceptional care to clients and patients.
• Ability to remain calm under pressure.

Responsibilities

• Deliver exceptional care to clients.
• Support with operations and procedures.
• Dispense any medication required under the guidance of the Veterinary team.

Skills

Teamwork

Client care

Calm under pressure

Task prioritization

Flexibility

Job description

Provide a gold standard service to our patients and clients. Following cleaning protocols to maintain cleanliness of the clinical environment. Preparing and maintaining medical equipment. 40 hours a week and some weekends - based at Medivet Faygate.

Exceptional care is at the heart of everything we do at Medivet. That's the care for our patients, our clients and for each other - we really want to make a positive difference through every interaction we have.

Responsibilities:

• Consistently deliver exceptional care to clients.
• Support with operations and procedures.
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
• Ensure the completion of all pre and post operation activity.
• Complete patient transfers to out of hours or enhanced care.
• Dispense any medication required under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice and operational standards.

Requirements:

• Experience of working as part of a team and building positive working relationships with colleagues.
• Able to provide exceptional care to clients and patients.
• Client care skills, with the ability to remain calm under pressure.
• Able to prioritise a range of tasks and own workload.
• Flexible and willing to learn.
• An understanding of the purpose and importance of regulation and compliance.

About Medivet:

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We're proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That's more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference.

Benefits:

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person should you feel you need support.
• 5 weeks' annual leave plus Bank Holidays, rising to 6 weeks with length of service.
• An additional 'Day for You', a paid day's leave for you to use as you wish.
• Interest free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.