Veterinary Care Assistant

Medivet; Chester-le-Street; On-site; GBP 26,000; Full time

Job summary

Join a leading veterinary care provider where exceptional care is at the core of everything we do. This role offers the chance to work alongside dedicated Veterinary Surgeons and Nurses, providing top-notch service to clients and their beloved pets. With a strong emphasis on teamwork and a supportive environment, you'll be part of a community that values every interaction. Enjoy a comprehensive benefits package, including a health cash plan, life assurance, and generous annual leave. If you have a passion for animal care and exceptional client service, this is the perfect opportunity to make a difference in a forward-thinking organization.

Benefits

Health cash plan

Life Assurance 3 x salary

24-hour counselling support

31 days’ annual leave

Additional ‘Day for You’

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products and services

Qualifications

• Experience in a team-oriented environment with strong client care skills.
• Ability to remain calm under pressure and prioritize tasks effectively.

Responsibilities

• Deliver exceptional care to clients and patients consistently.
• Support operations and procedures, ensuring compliance with standards.
• Monitor and care for patients, including feeding and toileting.

Skills

Teamwork

Client care skills

Calm under pressure

Task prioritization

Flexibility and willingness to learn

Understanding of regulation and compliance

Job description

Remuneration

£25,494.48 per year

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our clients and pets!

• Provide a gold standard service to our patients and clients
• Following cleaning protocols to maintain cleanliness of the clinical environment
• Preparing and maintaining medical equipment

You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals.

If this sounds like you, click Apply – our friendly team is looking forward to meeting you!

• Primary Location: Chester-le-Street
• This role requires rotated weekend availability.

Key Benefits

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person should you feel you need support.
• 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
• An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
• Interest free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.

In This Role You Will

• Consistently deliver exceptional care to clients.
• Support with operations and procedures.
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
• Ensure the completion of all pre and post operation activity.
• Complete patient transfers to out of hours or enhanced care.
• Dispense any medication required under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice and operational standards.

Your Skills And Experience

• Experience of working as part of a team and building positive working relationships with colleagues.
• Able to provide exceptional care to clients and patients.
• Client care skills, with the ability to remain calm under pressure.
• Able to prioritise a range of tasks and own workload.
• Flexible and willing to learn.
• An understanding of the purpose and importance of regulation and compliance.

About Us

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.