Veterinary Care Assistant

Grove Lodge Veterinary Group; Calne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading veterinary care provider in Calne is looking for a Veterinary Care Assistant to deliver exceptional care to clients while supporting the practice team. Responsibilities include patient monitoring, maintaining medical equipment, and ensuring cleanliness. This fixed-term role requires 40 hours a week, including some weekend work. Attractive benefits include a health cash plan, life assurance, and generous annual leave.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

An additional paid day’s leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Ability to provide exceptional client and patient care.
• Remain calm under pressure.
• Understand the importance of regulation and compliance.

Responsibilities

• Deliver exceptional care to clients.
• Support operational procedures.
• Provide patient monitoring and care.
• Maintain compliance with all standards and regulations.

Skills

Experience working as part of a team

Strong client care skills

Ability to prioritize tasks

Flexibility and willingness to learn

Job description

As a Veterinary Care Assistant, you will be an integral part of the practice team.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

• Provide a gold standard service to our patients and clients
• Follow cleaning protocols to maintain cleanliness of the clinical environment
• Prepare and maintain medical equipment

This is a fixed-term contract for 6 months.

The role involves 40 hours a week, including some weekends at the Calne practice.
• 1:4 Saturdays, 5 hours each

Key Benefits:

• Health cash plan from day one (covering dental, physio, and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person.
• 5 weeks’ annual leave plus Bank Holidays, increasing to 6 weeks with service.
• An additional ‘Day for You’ — a paid day’s leave to use as you wish.
• Interest-free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities:
At Medivet, exceptional care is central to our mission. You will:

• Deliver exceptional care to clients.
• Support operational procedures.
• Provide patient monitoring and care, including walking, toileting, and feeding.
• Ensure completion of all pre- and post-operation activities.
• Assist with patient transfers to out-of-hours or enhanced care.
• Dispense medication under veterinary guidance.
• Maintain compliance with all standards and regulations.

Your Skills and Experience:

• Experience working as part of a team and building positive relationships.
• Ability to provide exceptional client and patient care.
• Strong client care skills, remaining calm under pressure.
• Ability to prioritize tasks and manage workload.
• Flexibility and willingness to learn.
• Understanding of regulation and compliance importance.

About Us:
Medivet is a leading veterinary care provider with practices across the UK, including 24-hour centres and referral hospitals. We also have a growing presence in France, Germany, and Spain.

We support a large, connected community of colleagues dedicated to providing exceptional care. Being part of Medivet means working in a forward-thinking, caring environment with the best equipment and treatment options. Join us and contribute to our exciting future.