Venue Services Director

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Sodexo Group
Eastbourne
GBP 40,000 - 80,000
Be among the first applicants.
Yesterday
Job description

Contract Type: Permanent | Full Time 40hrs pw 5/7

At Sodexo Live!, we bring people together through exceptional catering and hospitality experiences – and there’s no better stage for this than Scotland’s national stadium, Hampden Park. We are on the lookout for a passionate and accomplished Venue Services Director to lead the front line of hospitality, where every match day, concert, and event is powered by outstanding food, service, and atmosphere.

This is a rare opportunity to oversee the full spectrum of stadia catering and hospitality operations at one of the UK’s most iconic venues. From managing busy public concourses to curating high-end hospitality in premium suites, your leadership will be key in delivering unforgettable experiences and driving commercial success.

We’re seeking a hospitality-driven leader with sharp commercial insight and operational confidence. If you understand what it takes to create top-tier guest experiences while managing complex venue operations – and if you thrive in high-pressure, high-profile environments – this could be your next big move.

Main Responsibilities

What you’ll do:

  • Lead with vision and impact, championing Sodexo Live!’s premium catering and hospitality offer at Hampden Park.
  • Inspire and manage high-performing teams across public retail catering, corporate hospitality, and event services – ensuring consistency, quality, and innovation.
  • Drive operational excellence with tight cost control, efficient staffing, and bold commercial strategies across food, beverage, and service operations.
  • Strengthen client relationships through trust, collaboration, and shared ambition.
  • Take full ownership of health & safety, food safety, and licensing compliance – ensuring every guest, at every level, receives a safe and exceptional experience.
  • Lead from the front with resilience, adaptability, and a deep passion for hospitality.

For a full list of responsibilities, please see the attached job description.

The Ideal Candidate

  • A proven leader in stadia or large-scale hospitality environments, with a deep understanding of public catering and high-end hospitality delivery.
  • Experience managing complex P&L accounts, interpreting commercial data, and using insights to drive growth and profitability.
  • Outstanding communicator with the ability to engage clients, partners, and frontline teams alike.
  • Demonstrated ability to manage and motivate large, diverse teams across multiple service lines.
  • Strong working knowledge of food safety regulations, health and safety, and Scottish alcohol licensing.
  • Highly resilient and self-motivated – thrives under pressure and leads with purpose.
  • Background in conferences, events, and stadium catering is highly desirable.

What We Offer:

In return for your expertise and energy, you’ll receive:

  • Competitive salary + performance-related bonus
  • £1,300 flexible benefits fund
  • Up to 6% contributory pension scheme
  • Buy/sell up to 3 additional holidays
  • Volunteering days with our charity partner STOP HUNGER
  • Exclusive discounts including dental care, gym discounts, retail / hospitality, and more

For more information on all the benefits Sodexo offers to support you and your loved ones, see the attached Benefits Guide at the bottom of this advert.

We also provide Sodexo Discounts, offering discounted mobile phone tariffs, savings across restaurant chains, days out, and more — helping you save on your weekly shop, entertainment, and family activities.

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.

Salary: highly competitive, plus bonus and excellent benefits.

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