Venue & Sales Manager - London

Quiz Room; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading entertainment venue in London seeks a Venue and Sales Manager to oversee operations and drive sales. The ideal candidate will have experience in hospitality, excellent leadership skills, and a proven sales record. You will ensure a high-quality customer experience while managing a dynamic team and meeting ambitious targets. Join us to influence the success of our flagship venue!

Qualifications

• Experience in managing a commercial venue or hospitality site preferred.
• Proven sales performance in a relevant role.
• Tech-savvy with digital booking and CRM tools.

Responsibilities

• Lead the daily operations of the event centre with a focus on excellence.
• Develop and maintain relationships with corporate clients.
• Oversee scheduling and management of the team.

Skills

Business development

Team leadership

Sales performance

Customer experience

Relationship building

Communication

Hospitality background

Job description

Overview

Quiz Room is London’s ultimate immersive TV game show experience. Our five fully-equipped quiz rooms host groups of all kinds — friends, families, corporate teams, and special celebrations. We combine entertainment with premium hospitality to deliver unforgettable events.

Position Overview We are seeking a commercially driven and highly organised Venue and Sales Manager to lead our flagship London centre. This role is a blend of business development and operations: you will ensure an exceptional guest experience, manage and motivate a dynamic team, and drive corporate and private sales to grow Quiz Room’s presence in London.

Business Development & Sales

• Handle business enquiries and prepare customised proposals for corporate clients
• Develop and maintain strong relationships with local companies, agencies, and organisations
• Take ownership of on-site revenue: upsell drinks, extras, and tailored packages
• Launch and oversee local marketing initiatives and promotional campaigns
• Identify opportunities for growth and implement projects to expand Quiz Room’s reach
• Work to ambitious sales targets and contribute directly to the venue’s commercial success

Venue Management

• Oversee daily operations of the five-room centre with a strong focus on excellence
• Recruit, train, and lead a team of permanent and 0-hours staff
• Manage scheduling and foster a motivating, positive atmosphere
• Ensure the venue remains immaculate, safe, and fully operational
• Supervise stock, supplies, and technical equipment
• Uphold all health, safety, and compliance standards

Customer Experience

• Deliver a warm, professional welcome to every guest
• Host and guide groups through the immersive TV quiz experience with energy and clarity
• Ensure seamless and memorable events for both private and corporate clients
• Respond promptly to guest feedback to maintain top-tier satisfaction
• Organise and run premium corporate bookings, team-building events, and private functions
• Actively encourage and collect positive reviews to boost the venue’s reputation
• Excellent communicator with a strong commercial instinct and a natural flair for hospitality
• Experienced in managing a commercial venue or hospitality site with proven sales performance
• Skilled in leading, motivating, and developing a team
• Results-oriented, driven by targets, KPIs, and revenue opportunities
• Background in hospitality, retail, corporate events, or entertainment is a strong plus
• Tech-savvy and adaptable with digital booking, CRM, and in-house tools
• Flexible and available for varied shifts, including evenings and weekends
• Motivated to build and nurture corporate and community relationships in London

Why Join Us?

No two days are the same at Quiz Room. You’ll be at the heart of a fast-growing concept where customer experience meets commercial strategy. As Venue Manager, you’ll directly influence both business performance and the reputation of our London flagship.

Sound like you? Apply today and show us your personality. (And if you’ve read this far, don’t forget to mention your favourite movie at the end of your application!)