Venue AV Account Manager

Jacobs Massey; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in London is seeking a Venue Account Manager to deliver exceptional technical production services for various events. The role combines creativity with technical expertise, focusing on client relationships and providing tailored solutions within budget. Successful candidates will have extensive experience in live events and a strong sales background, ensuring optimum results for clients.

Qualifications

• Proactive self-starter capable of offering client-centric solutions.
• Demonstrable track record in selling AV solutions.
• Experience with corporate events and outstanding organisational skills.

Responsibilities

• Assist with general AV advice and participate in client show rounds.
• Develop concepts and produce quotations and proposals for clients.
• Enhance existing relationships with the venue's events team.

Skills

Presentation

Negotiation

Interpersonal skills

Organizational skills

Education

Experience in live events

Experience as an event AV technician

Tools

Microsoft Office

CRM software

Job description

Social network you want to login/join with:

This is an exciting opportunity to work in a very prestigious London venue with a large variety of spaces providing technical production services to events of all sorts and sizes. These include gala dinners, corporate conferences, and sporting events. Success as a Venue Account Manager requires a blend of creativity and technical acumen to ensure that we provide our customers with the optimum solution within their budget. Beyond technical prowess, the essence of this role lies in forging enduring relationships, especially with the venue’s in-house events team. Your ability to foster trust and rapport will be the cornerstone of your success. As a testament to your contributions, we offer an enticing salary complemented by an uncapped commission package, recognising and rewarding your dedication to exceeding expectations.

Responsibilities

• You will assist the venue’s events team with general AV advice and join client show rounds to discuss and share ideas about technical solutions.
• You will provide clients with creative expertise, helping to develop concepts that enhance their events, then produce quotations and proposals for clients via the in-house events team.
• You will work with HQ to ensure that the correct resources are identified and booked for each event.
• You will assist with the production of technical briefs for events.
• Using your well-honed personal skills, you will enhance existing relationships with the venue’s events team and other venue personnel.

What we’re looking for

Are you a proactive self-starter, with presentation and negotiation skills, capable of offering creative, comprehensive, client-centric solutions? Do you have experience in live events?

We would expect you to have the following:

• Current experience working as a live events AV Account Manager or Venue AV Manager.
• Demonstrable track record selling AV solutions to event clients.
• Previous experience as an event AV technician is essential. This might be with a venue, as an employee of an events AV company, or as a freelance events AV technician.
• Naturally proactive instincts, with a hunger for sales.
• A good understanding of corporate events.
• Outstanding organisational skills and the ability to prioritise.
• First-class interpersonal skills – especially with regard to meeting management and written communications.
• Experience and familiarity with a CRM (would be helpful).
• Very good IT skills including competence with Microsoft Office (Word, Excel, and PowerPoint).