Venue Audio-Visual Technician

On Event Production Co.; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading live event production company is seeking an Audio-Visual Technician to join a creative team in Birmingham. The role involves providing technical support at events, building client relationships, and managing AV equipment. Candidates should be adaptable, possess strong client care skills, and have experience in audio-visual setups.

Benefits

Competitive Salary

Overtime opportunities

Company pension scheme

Company bonus scheme

Training & progression opportunities

Qualifications

• Experience in live event AV installation and support.
• Excellent client care skills and a friendly demeanor.
• Understanding of Health & Safety regulations.

Responsibilities

• Provide technical support for clients during events.
• Assist clients with equipment connectivity and setup.
• Maintain and manage equipment at the venue.

Skills

Client Care

Problem Solving

Timekeeping

Interpersonal Skills

Organisational Skills

Adaptability

Job description

About Us

On Event Production Co is a leading technical, live event production company based in the East Midlands. We provide creative, technical solutions for conferences, awards, fashion shows, and product launch events to a wide range of blue-chip clients and their agencies.

The Opportunity

We are seeking an ambitious Audio-Visual Technician to join our creative and friendly team at The Eastside Rooms in Birmingham City. This is a fantastic opportunity for someone who is eager to build a career in the audio-visual and event production industry.

Key Responsibilities

- Work under the direct supervision of the in-house Production Manager at ESR.

- Provide technical support for clients using Eastside Rooms’ various meeting spaces.

- Assist clients with connectivity to in-house installed equipment.

- Build and develop long-term client relationships through exceptional client care.

- Support the venue sales and operations teams with technical assistance.

- Work as a technician on live and hybrid events at the venue.

- Manage and maintain On’s equipment residing at the venue.

- Assist the in-house Production Manager with CAD drawings and quotes if required.

Skills and Qualifications

- Experience in live event audio-visual technical installation, support and operation

- Excellent client care with a friendly, approachable manner.

- Proven ability to learn new skills and systems quickly and effectively.

- Experience working with clients of all ages and backgrounds.

- Comfortable working alone and as part of a team.

- Good timekeeping and task management.

- Knowledge of the Health & Safety at Work Act.

- Strong interpersonal and problem-solving skills.

- Ability to stay calm under pressure.

- Excellent organisational skills.

- Numerate and literate.

- Responsible, assertive, approachable, adaptable, honest, tactful, and diplomatic.

Working Hours

The role is based on a 37.5-hour workweek. However, due to the nature of event installation and operation, flexibility is essential. Shifts may include early starts, late finishes, and a mix of weekdays and weekends.

Employee benefits:
- Competitive salary (based on experience)
- Overtime opportunities
- Company pension scheme
- Company bonus scheme
- Training & progression opportunities.

As an equal opportunities employer, On Event Production Co. is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Please note, the successful applicant will be asked to provide 2 references and complete a basic DBS check.