Vendor Relations & Business Efficiency Manager (12 month FTC)

QVC; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as a Vendor Relations and Business Efficiency Manager at a leading retail company. In this role, you will spearhead the onboarding of vendors, enhance communication strategies, and drive business efficiency. Collaborating with various teams, you'll develop educational programs and manage vendor agreements, ensuring a seamless experience for all parties involved. This dynamic environment offers the chance to work with innovative products and engage in meaningful projects that foster growth and inclusion. If you're passionate about retail and technology, this is the perfect opportunity to thrive and make an impact.

Benefits

Paid time off

Employee assistance program

Parental leave

Company discounts

Paid volunteer hours

Qualifications

• Strong communication and negotiation skills are essential.
• Critical thinking and problem-solving abilities are needed.

Responsibilities

• Lead onboarding and communication efforts for vendors.
• Collaborate to improve process efficiency and vendor management.

Skills

Critical thinking

Problem solving

Strong product knowledge

Excellent communication skills

Interpersonal skills

Negotiation skills

Organization skills

Understanding of Merchandising

Ability to influence

Job description

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

An exciting opportunity has become available for a Vendor Relations and Business Efficiency Manager on a 12 month fixed term contract.

As Vendor Relations and Business Efficiency Manager, your role will be to lead the onboarding and communication efforts for merchandising to support our vendors and QVC.

You will collaborate with our teams to improve process efficiency, including the onboarding and ongoing management of our vendor partnerships.

Your Impact

• As Vendor Relations Manager, you will develop educational programs, information, and training tools for the vendors.
• You will manage the Vendor Onboarding including contract and processes: using a variety of tools and resources and QVC vendor onboarding curriculum to help educate new and existing vendors.
• You will be responsible for communications that embrace our goals and strategies and operational requirements.
• You'll work with Legal, Finance and other departments to customize vendor agreements.
• You'll partner with the global markets and share best practices, processes, insights, and opportunities.
• Understanding of new product/category needs and opportunities working with the buying teams.
• Support and prepare pitch decks for new brand meetings and negotiations.
• Focus on business efficiency ensuring organized and high-quality processes & customer experience.

What You Bring

• Critical thinking and problem solving.
• Strong QVC business knowledge.
• Strong product knowledge.
• Understanding of Merchandising / Planning/ Programming.
• Excellent organization and prioritization skills with multitasking ability.
• Ability to work self-motivated in a dynamic team environment.
• Excellent communication skills, proofreading skills, including writing, and speaking.
• Strong interpersonal and negotiation skills.
• Ability to influence and engage.
• Ability to understand, simplify, and communicate complex technical or business data/information.
• Generic Product and Market Knowledge.
• Sound knowledge of DS, Logistics, QA and Supply Chain Processes.
• Good knowledge of Financial and Contractual requirements.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.