Vendor Performance Analyst

Screwfix Direct Ltd; Stafford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the UK seeks a Vendor Performance Management Analyst to join its thriving team. This role involves monitoring vendor performance metrics, fostering good communication, and supporting the Supply Chain operations. Embrace a hybrid working environment that encourages personal growth and flexibility while contributing to sustainability efforts.

Benefits

24/7 GP services

Discounted gym memberships

Up to 14% employer pension contributions

20% staff discounts

Access to training and career growth opportunities

Qualifications

• Proven experience in either a supply or logistics role.
• Demonstrable experience of analysing multiple data sets in a supply chain environment.
• Full UK Driving License.

Responsibilities

• Manage vendor performance data and build reports for stakeholders.
• Act as point of contact between Screwfix and Vendors.
• Provide support to the wider Supply Chain and Trading teams.

Skills

Analytical skills

Interpersonal skills

Logistics experience

Tools

Excel

Job description

• Wincanton, C/O Screwfix,, DC2, Prologis Park, Stafford, ST16 1GY
• Competitive
• Permanent Full Time (37.5 hours) - Permanent

* This role can be based in either our Yeovil Head Office or Stafford Distribution Centre - working hybrid from either site 3 days a week *

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

The Vendor Performance Management Analyst is responsible for monitoring vendors’ performance against service levels expected by Screwfix. This involves inputting and evaluating data on whether vendors are delivering on time, in full and without error, working with other functions and vendors to improve key performance indicators.

At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.

Work-Life Balance:

Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.

Belonging & Growth:

From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here

Sustainability That Matters:

We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.

Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.

• Manages day to day processes associated with gathering performance data, building reports which inform key stakeholders as required
• Maintain the Supply Chain Vendor Database
• Act as the primary point of contact for all correspondence between Screwfix, their Vendors and other stakeholders through the Vendor Performance Mailbox
• Provides internal training to Screwfix teams and Vendors in regard of the P.O. Management Portal, our KPI requirements and processes
• Obtain, analyse and summarise compensation data, building and issuing compensation claims
• Resolve any claim challenges using own judgement and work alongside the Vendor Performance Manager in managing compensation disputes
• Liaise with our third party logistic providers (and other internal stakeholders as applicable) to resolve any vendor issues or disputes
• Leads the Vendor Induction Programme for Supply Chain through managing & collating the list of attendees to presenting to Vendors in the distribution network.
• Provide support/guidance on all aspects of the Vendor Manual
• Provide support to the wider Supply Chain and Trading teams within vendor meetings as required
• Looks for and provides insight to the Vendor Performance Manager on new opportunities to improve vendor performance and develop new processes
• Proven experience in either a supply or logistics role
• Demonstrable experience of analysing multiple data sets in a supply chain environment
• Evidence of good inter-personal skills both written and oral
• Highly competent in the use of analytical functionality of Excel
• Demonstrable ability to create complex reports
• Full UK Driving License - Must be able to travel to Head Office or DistributionCentres / vendors when required

We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits and opportunities for self-development. We put your wellbeing at the heart of everything we do.

Health Support: 24/7 GP services, discounted gym memberships, and wellness resources like PepTalk.

Financial Wellbeing: Up to 14% employer pension contributions, life cover of up to 4x salary, and tools like Wagestream to track earnings and save.

Everyday Perks: 20% staff discounts at Screwfix and B&Q, savings on bikes, and exclusive offers via the Hapi app.

Opportunities to Grow: We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future.

We believe in equity for all. Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

• Wincanton, C/O Screwfix,, DC2, Prologis Park, Stafford, ST16 1GY