Vendor Management Office Assistant

Starling Bank; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Starling Bank seeks an assistant in their Vendor Management Office to support due diligence and quality assurance tasks. The successful candidate will help monitor vendor relationships, document findings, and perform general administrative duties while aligning with the company’s core values in a dynamic banking environment.

Benefits

25 days holiday plus public holiday allowance

Extra day’s holiday for your birthday

Annual leave increase with length of service

16 hours paid volunteering time

Company enhanced pension scheme

Life insurance at 4x salary

Private Medical Insurance with VitalityHealth

Generous family-friendly policies

Perkbox membership for retail discounts

Access to Cycle to Work initiatives

Qualifications

• Experience in supplier administration or financial services is desirable.
• Ability to work independently and meet deadlines.
• Excellent computer literacy required.

Responsibilities

• Conduct Due Diligence reviews on vendors.
• Document findings and maintain accurate records.
• Prepare vendor reporting and metrics as required.

Skills

Administration

Organisational Skills

Proactive

Logical Thinking

Polite Demeanor

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

We’re looking for an assistant to join our Vendor Management Office team at Starling. Starling’s purpose is underpinned by five values: listen, keep it simple, do the right thing, own it and aim for greatness - you'll support in upholding these values while undertaking Quality Assurance work, ensuring reporting, due diligence and general documentation align to policy and procedure. You’ll also work closely with the wider team to support in carrying out general administrative tasks.

Your responsibilities will include:

• Develop an understanding of third party vendor relationships
• Primarily undertake Quality Assurance work on Due Diligence reviews on new and existing vendors
• Document findings, maintaining accurate records
• Perform Due Diligence reviews where required by team colleagues
• Support tracking and closing of due diligence materials and keeping trackers up-to-date in a timely manner
• Monitor Vendor Due Diligence inbox - promptly responding to requests and queries
• Maintain vendor static data - ensure details are loaded correctly and kept up to date in the third-party management system
• Preparing vendor reporting and metrics as required
• Create weekly workstream report summaries to keep all areas of the team on track. (e.g. export overdue/upcoming renewals, due diligence deadlines/progress reports)
• Collaborate, maintaining information flow between internal functions
• Participate in initiatives seeking to optimise third-party management system capabilities
• Support wider team in carrying out administrative and ad hoc tasks

• Previous experience of supplier administration and/or experience in financial services is desirable but not essential
• Excellent administration and organisational skills, able to work independently and cross functionally in meeting deadlines
• Computer literate
• Proactive and logical
• Polite and diligent manner, comfortable dealing with internal and external stakeholders

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.