Vendor/Contract Services Manager

JR United Kingdom; Slough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is searching for a Vendor/Contract Services Manager to join their high-impact Vendor Management team in Slough. This role demands expertise in vendor management and contract processes, focusing on supplier performance and governance. The successful candidate will interact with various stakeholders and drive improvements in service delivery, contributing to high-profile projects with a significant business impact.

Benefits

Opportunity to work on high-profile projects

Cross-functional exposure

Collaborative team environment

Qualifications

• 3+ years in Telecoms, Cable, or similar industry.
• Experience managing vendor contracts and procurement processes.
• Solid understanding of service delivery processes.

Responsibilities

• Act as account manager for IT service suppliers.
• Oversee contract renewals, disputes, and SLA performance.
• Develop and maintain SMART KPIs for vendor performance.

Skills

Commercial contract management

Vendor management

Communication skills

Procurement understanding

Education

Degree in Business, Finance, or Service Management

Job description

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Vendor/Contract Services Manager, Slough

Client: Morgan McKinley

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Please note: This is not a Head of Department, Director, or Managerial role.

We're looking for someone with vendor or commercial contract management experience seeking a contracting role.

Overview

Join a small but high-impact Vendor Management team responsible for overseeing suppliers delivering IT equipment and services across the business. This is a hands-on, delivery-focused role involving daily interaction with procurement, legal, internal stakeholders, and external suppliers.

Key Responsibilities

• Act as an account manager for suppliers providing IT services and equipment.
• Oversee contract renewals, change requests, disputes, and purchase order management.
• Monitor SLA performance and engage with business owners when supplier delivery falls short.
• Facilitate regular supplier performance reviews, lead conflict resolution where required, and ensure contract compliance.
• Develop and maintain SMART KPIs to track vendor performance and value for money.
• Collaborate with Procurement, Legal, Finance, and internal stakeholders to ensure supplier governance aligns with contractual obligations.
• Support procurement activities (RFIs, benchmarking, selection processes) and help define support/maintenance schedules.
• Take ownership of budget tracking and reporting related to supplier services.

Why Join?

• Opportunity to work on high-profile projects with broad business impact
• Cross-functional exposure to procurement, legal, and senior business stakeholders
• Be part of an agile, collaborative team driving supplier performance and strategic improvements

Required Experience

• 3+ years in Telecoms, Cable, or similar industry
• Experience managing various vendor contracts (e.g., support, outsourced services)
• Strong commercial and customer-focused mindset
• Solid understanding of procurement, governance, and service delivery processes
• Excellent communication skills across all levels
• Experience in commercial, procurement, or vendor/service management
• Degree (or equivalent experience) in a relevant field (Business, Finance, Service Management)