Vendor Co-ordinator

JR United Kingdom; Bath; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global flow control and instrumentation company is looking for an Independent Software Vendor (ISV) Co-ordinator to manage vendor activities and streamline operations within their D365 program. The role involves coordinating upgrades, ensuring compliance, and automating testing processes. Ideal candidates will have experience in large-scale ERP programs and a strong grasp of the Microsoft Dynamics ecosystem. This is an 18-month fixed-term contract based in Bath.

Qualifications

• Proven experience in a large-scale D365 or ERP implementation program, ideally with global reach.
• Strong understanding of ISVs in the Microsoft Dynamics ecosystem.
• Experience coordinating vendor activities, including upgrades and support.

Responsibilities

• Coordinate all ISV-related activities across the D365 program lifecycle.
• Own the ISV upgrade planning and execution.
• Develop and maintain ISV runbooks and operational documentation.

Skills

Experience in large-scale D365 or ERP implementation

Strong understanding of ISVs in Microsoft Dynamics ecosystem

Vendor coordination experience

Technical familiarity with D365 modules

Experience with technical runbooks

Ability to automate testing processes

Strong communication skills

Highly organized

Tools

Azure DevOps

Power Platform test frameworks

Job description

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Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Company Description

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Job Description

The Independent Software Vendor (ISV) Co-ordinator role is an 18 month Fixed Term Contract (FTC)

Job Purpose

This role acts as primary liaison between our internal teams and Independent Software Vendors (ISVs), ensuring seamless alignment between ISV roadmaps and our program timelines. You will manage upgrade planning and execution, ensure compatibility and readiness of ISV solutions, and drive automation in testing and deployment processes.

Responsibilities

• Coordinate all ISV-related activities across the D365 program lifecycle
• Own the ISV upgrade planning and execution, ensuring timely and compliant rollouts
• Develop, maintain, and continuously improve ISV runbooks and operational documentation
• Track and manage the ISV compatibility matrix across environments and D365 modules
• Collaborate with vendors to stay informed on ISV product roadmaps, release notes, and schedules
• Communicate upcoming ISV changes to relevant business and technical stakeholders
• Work closely with DevOps teams to automate ISV testing processes, reducing manual effort and risk
• Partner with release management and technical leads to ensure ISV updates are properly staged and validated
• Proactively identify risks and issues related to ISV performance, licensing, and future compatibility
• Support change management related to ISV adoption or upgrades

Qualifications

Essential

• Proven experience in a large-scale D365 or ERP implementation program, ideally with global reach
• Strong understanding of ISVs in the Microsoft Dynamics ecosystem
• Experience coordinating vendor activities, including upgrades, support, and lifecycle planning
• Technical familiarity with D365 modules, environments, and DevOps tools (e.g., Azure DevOps, LCS)
• Experience writing and reviewing technical runbooks, compatibility documentation, and test plans
• Demonstrated ability to automate or optimize testing and validation processes
• Strong communication skills able to translate technical updates into business-relevant information
• Highly organized with attention to detail and a structured approach to managing multiple vendors and timelines

Desirable

• Experience with Test Automation tools (e.gTosca or Power Platform test frameworks)
• Familiarity with Microsofts ISV Success Program or Partner Center
• Understanding of regulatory or compliance needs for ISV management

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Additional Information

Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

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