VELYS Clinical Trainer

Johnson & Johnson Services; Bristol; On-site; GBP 60,000 - 90,000; Full time

Job summary

Johnson & Johnson Services seeks a VELYS Clinical Trainer to lead VRAS system installation, onboarding, and initial procedure support, collaborating with surgeons, nurses and the Joints Team. You will drive customer adoption through hands-on training and expert, clinical guidance.

The role requires travel up to 50%, strong communication, and deep knowledge of knee arthroplasty and robotic-assisted technologies.

Qualifications

• BA/BS degree required.
• Demonstrate aptitude in technical skills and medical software/digital tools.
• Experience with Joint Reconstruction in Hips/Knees preferred.
• Exposure to capital equipment and regulatory environments.
• Ability to travel up to 50% and work across NHS and private sectors.

Responsibilities

• Lead installation and onboarding of the VRAS system.
• Provide clinical and technical support during initial procedures.
• Build relationships with clinical and non-clinical stakeholders and onboard customers.
• Support promotional activities at local and national congresses/events.
• Act as VRAS product expert to present solutions to stakeholders across healthcare.

Skills

Communication

Customer Centricity

Innovation

Market Expansion

Market Research

Medicines & Device Regulation

Proactive Behavior

Problem Solving

Product Knowledge

Sales Engineering

Solutions Selling

Strategic Sales Planning

Sustainable Procurement

Vendor Selection

Education

BA/BS degree

Job description

Are you passionate about orthopaedics and eager to drive the next generation of robotic solutions into the market? We are looking for an enthusiastic and driven individual to join our team as a VELYS Clinical Trainer. This is your chance to be at the forefront of our surgical innovation, bringing cutting-edge technology to life and transforming patient outcomes., As a VELYS Clinical Trainer, you will serve as the clinical and technical expert for VRAS. You’ll work directly with surgeons and nursing teams during a comprehensive Hypercare period, ensuring an accounts seamless transition to robotic-assisted surgery for Knee replacements. Your role will include:

• Leading the installation and onboarding process for the VRAS system.
• Delivering exceptional clinical and technical support during initial procedures.
• Building strong relationships with both clinical and non-clinical stakeholders, while collaborating with our Joints Team to onboard customers.
• Supporting promotional activities to prospective customers at Local and National congresses and events
• Reporting to the Regional Sales Manager, you will play a pivotal role in shaping the future of orthopaedic robotics within J&J.
• Act as the VRAS product expert, presenting solutions to a variety of stakeholders across NHS and private healthcare in collaboration with Joints and Capital Sales teams.
• Manage installation logistics and give technical service to ensure a smooth customer experience.
• Supports VELYS accounts to drive usage and turn rates
• Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
• Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
• Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period.
• Stay ahead of industry trends, competitor products, and the latest robotic innovations.
• Support the rollout of new software updates and product lines
• Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
• Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
• Represent the VELYS Robotic-Assisted Solution at local and national congresses and events, supporting promotional activities to engage prospective customers and highlight the value of our technology.
• Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
• Work autonomously with a results-driven mindset, while contributing to team objectives.
• A deep passion for orthopaedics and a genuine excitement for advancing surgical innovation.
• A technical mindset with the ability to troubleshoot and adapt quickly in high-pressur situations.
• Exceptional communication and relationship-building skills to engage diverse stakeholders.
• Strong knowledge of knee arthroplasty and an interest in robotic-assisted technologies.
• A collaborative and proactive approach, ensuring the best outcomes for customers and patients.
• BA/BS is required
• Demonstrate aptitude in technical skills, technology systems and administrative procedures Exposure with Medical or Surgical software/digital and/or capital equipment Experience with Joint Reconstruction in Hips/Knees The ability to travel is required "- up to 50% Valid Driver’s license, Preferred Skills: Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection Required Skills: Preferred Skills: Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

About Johnson & Johnson MedTech At Johnson & Johnson, we believe health is everything. Through innovation, technology, and deep clinical expertise, we are helping reshape the future of healthcare. DePuy Synthes, part of Johnson & Johnson MedTech, is a global leader in orthopaedic solutions, delivering innovative products, enabling technologies and robotic-assisted surgical solutions that improve patient outcomes and advance the standard of care. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

This is more than a job"it"s an opportunity to make a meaningful impact in healthcare by delivering the next generation of robotics to the market. Join us to lead the way in transforming orthopaedic surgery, elevating patient outcomes, and shaping the future of healthcare innovation.

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything. What’s in it for YOU? It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include: online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.