Automotive Technician - Hatfield

Porsche Retail Group Ltd; Hatfield; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonuses

33 days holiday

Fixed hours Mon-Fri 8:00–17:00

Saturdays on a 1 in 4 rota

VW Group vehicle leasing option

Life Assurance

Employee Assistance Program

Mental health champions

Employee representative body

Work wear provided

Job summary

Porsche Centre Hatfield is seeking a Vehicle Technician to diagnose, repair and service Porsche vehicles to the highest standards. You will liaise with the Service Team and customers, aiming for first-time fixes while maintaining meticulous records.

The role requires a full UK driving license, Level 2 Diploma in Light Vehicle Maintenance and Repair Competence, and experience in a franchised dealership. You will join a team dedicated to quality, safety, and exceptional customer service.

Qualifications

• Full UK driving license, Category B, minimum 2 years preferred.
• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent.
• Experience in a franchised automotive dealership.
• Excellent mechanical and technical skills to diagnose and repair faults on a wide range of vehicles.
• Ability to work quickly, diligently and efficiently.

Responsibilities

• Identify problems with vehicles using diagnostic tools and equipment.
• Carry out repairs and service work across the Porsche vehicle range.
• Perform road tests to confirm repairs and ensure proper function.
• Document services performed, parts used and issues found during inspections.
• Communicate with Service Team or customers about vehicle issues and repair options.
• Ensure all work complies with safety regulations and Porsche standards.
• Keep up with latest automotive technologies and repair techniques.

Skills

Diagnostic skills

Mechanical/technical skills

Record keeping

Problem diagnosis

Team communication

Education

Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

Level 3 Diploma in Light Vehicle Maintenance

Job description

As a Porsche vehicle Technician, you will maintain, repair, and service our customer's vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers' expectations.

Responsibilities:

• Identifying problems with vehicles using diagnostic tools and equipment
• Carrying out repairs and service work across the whole Porsche vehicle range
• Performing road tests to ensure repairs were successful and vehicles are functioning properly.
• Documenting services performed, parts used, and any issues found during inspections.
• Communicating with the Service Team or customers about vehicle issues and repair options.
• Ensuring all work is performed in accordance with safety regulations and Porsche's exemplary customer service level expectations
• Keeping up with the latest automotive technologies and repair techniques.

Minimum Qualifications:

• A full vehicle (Category B) driver's license, ideally for a for a minimum of two years
• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification
• Experience of working within a franchised automotive dealership
• Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles
• Ability to work quickly, diligently and efficiently

Desirable Qualifications:

• Level 3 Diploma in Light Vehicle Maintenance
• Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations
• Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement
• Experience of working within a prestige franchised automotive dealership

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

• Competitive Salary along with monthly Bonuses for exceptional performance
• Salary increases as you progress through your Porsche training and accreditation
• Guaranteed monthly bonus payment for the first 3 months of your employment
• 33 days holiday, with extra for long service
• Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.
• Option of a VW Group Vehicle at preferential leasing rates
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Dedicated mental health champions
• Employee representative body - your voice at work
• Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots

Centre:

Porsche Centre Hatfield, perfectly situated by the busy Hatfield Business Park and just a quick drive from The Galleria shopping centre and Oldings Corner Retail Park. Enjoy free on-site parking, while taking advantage of our newly refurbished communal space, complete with a pool table, darts board, and TV.

Company:

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.