Vehicle Technician (Diagnostic Technician- Level 3 qualified ): Harwoods

Manor Royal Business District; Crawley; On-site; GBP 18,000 - 35,000; Full time

Job summary

An established industry player seeks a skilled Technician to join their workshop team in Crawley. This role involves diagnosing and repairing vehicle faults using the latest technology and ensuring all work meets high-quality standards. You will have the opportunity to develop professionally through manufacturer training, including Hybrid and BEV technologies. With a strong emphasis on teamwork and personal development, this position offers a supportive environment where your contributions will be valued. If you are passionate about the automotive industry and eager to grow your skills, this is the perfect opportunity for you.

Benefits

Annual bonus potential

25 days annual leave + Bank Holidays

State of the art facilities

Company pension scheme

Employee referral programme

Manufacturer training

Industry leading onboarding and induction programme

Qualifications

• Relevant NVQ / IMI qualification in light vehicle maintenance is essential.
• Competency in numeracy, literacy, and IT is required.

Responsibilities

• Diagnose and rectify vehicle faults using diagnostic equipment.
• Carry out routine repairs and servicing to high standards.
• Maintain workshop health & safety and housekeeping standards.

Skills

Light vehicle maintenance

Numeracy

Literacy

IT competency

Energy and enthusiasm

Full UK driving licence

Smart appearance

Main dealer experience

Manufacturer training

Hybrid and BEV experience

Education

NVQ / IMI Light vehicle maintenance qualification

Job description

JOB PURPOSE

Benefits for a Crawley JLR Technician Include:

• Annual bonus potential of £18,396
• 25 days annual leave + Bank Holidays.
• State of the art facilities
• Company pension scheme
• Employee referral programme
• Working Pattern and applicable rotas
• Manufacturer training
• Industry leading onboarding and induction programme

Department/Business/Location: Workshop

Reports to: Workshop Controller and Aftersales Manager

Direct Reports: N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

1. Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
2. Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
3. Carry out routine repairs and servicing to the highest standards and to the appropriate specification.
4. Ensure all work is carried out observing safe working practices of self and others.
5. Adhere to manufacturer and dealer quality standards.
6. Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
7. Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
8. Complete high quality vehicle health checks and videos in a timely manner.
9. Willingness to support and coach other technical team members.
10. Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
11. Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.

Skills & Requirements

Essential

1. Relevant NVQ / IMI Light vehicle maintenance qualification.
2. Competency in numeracy, literacy and IT.
3. Energy and enthusiasm.
4. Full UK driving licence.
5. Smart appearance.
6. Main dealer experience.
7. Manufacturer training and qualifications.
8. Hybrid and BEV experience and qualifications.

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

1. We Treasure our people and our customers.
2. We challenge ourselves to grow & improve.
3. We grab responsibility.
4. We run in the same direction as one team.
5. We inject energy and fun into our work.

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN.

We operate across 5 counties in the South East of England, namely:

Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition.

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

We demand the best for our colleagues and our customers and look forward to your application at [e-mail].