Vehicle Technician

Riverside Resourcing & Consultancy Ltd.; Hertford; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave

Retail discounts

Car discounts and servicing offers

Company pension scheme

Cycle-to-work scheme

Wellbeing support

24/7 healthcare access

Volunteer day

Share purchase plan

Training and development opportunities

Life assurance

Job summary

Mercedes-Benz Hertford is hiring a Vehicle Technician to service, diagnose and repair vehicles to exacting standards. You will liaise with Reception and Workshop Control and occasionally discuss issues with customers, sharing expert technical opinions.

The ideal candidate holds a Level 3 Technician qualification, a full UK driving licence, and can work independently or as part of a team while meeting tight timescales with meticulous attention to detail.

Qualifications

• Must be a Level 3 qualified technician with experience in a main dealer.
• Full UK Driving Licence held.
• Able to work independently and in a team.
• Able to meet timescales with strong attention to detail.

Responsibilities

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with Service Reception and Workshop Control.
• Speaking with customers to provide expert, technical opinion.
• Maintaining up-to-date product knowledge.
• Maintaining high customer service levels that drive loyalty and referrals.
• Maintaining good housekeeping and orderly administration of work.

Skills

Full UK Driving Licence

Team player

Education

Level 3 Technician

Job description

An exciting opportunity has become available at Mercedes-Benz Hertford for a vehicle Technician.

On Offer

Basic Salary between £32,000 and £38,000 DOE

Bonus is based on productivity on a weekly basis, £30.00 for hitting productivity and then £12,50 for every hour above. The average bonus is between £450 and £650 per month if you hit the productivity percentage.

Hours of work: Monday to Friday 0800-1700, Saturday Rota 0800-1300

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith their company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover

The Job

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

About You

• You will be a Level 3 qualified technician with experience working within a main dealer
• Full UK Driving Licence
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail

We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.

Basic between 32,000 and £38,000 DOE OTE £60,000

Hours

Monday to Friday 0800-1700 with a Saturday morning rota