Vehicle Technician

Brayleys Cars Ltd; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Weekends off

Uncapped bonus

31 days holiday

State of the art tooling

Cycle to work

Group pension

Career development

In-house/manufacturer training

Maternity leave policy

Great Place to Work

Job summary

Brayleys Cars Limited is seeking a level 3 Technician to join our expanding workshop network. It’s a fast-paced role handling routine servicing, diagnostics and complex repairs, with no requirement for weekend work and a supportive, high-performing culture.

Ideally you’ll hold level 3 qualification, a full UK driving licence and 2 years’ brand experience; training and progression opportunities are available along with a comprehensive benefits package including holidays, uncapped bonus and

Qualifications

• Ideally level 3 Technician with full UK driving licence and up to 2 years’ experience in a related brand.

Responsibilities

• Completing scheduled vehicle servicing in line with manufacturer guidelines.
• Undertaking diagnostic activities to identify causes and solutions for customer vehicle issues.
• Conducting electronic visual health checks (eHVC) on all vehicles with detailed reports.
• Liaising with customers and service advisors to provide outstanding service.
• Ensuring servicing activities are safe and high quality per internal and manufacturer requirements.
• Participating in ongoing training to keep product and service knowledge up to date.

Skills

Problem solving

Customer service

Organisation

Time management

Education

Level 3 Technician

Job description

Following the acquisition of Johnsons Cars, AWR Holdings UK Ltd has brought together two highly respected automotive businesses - Johnsons Cars and Brayleys Cars - to create one of the UK’s top 10 automotive retail groups.

This marks an exciting new chapter in our journey. By bringing together the strengths, experience and heritage of both businesses, we are creating a larger, stronger organisation with even greater opportunities for our people, our customers and the communities we serve.

While both businesses have their own proud histories and successes, they also share something fundamental: a commitment to delivering excellent service, building strong relationships and creating environments where people can thrive. As we come together as one group, we are focused on building on the very best of both organisations - combining expertise, sharing knowledge and creating a culture rooted in collaboration, respect and continuous improvement.

For our colleagues, this growth creates exciting opportunities. As a larger organisation, we can offer broader career pathways, increased mobility across our network, enhanced learning and development opportunities, and greater access to leadership and progression programmes. Whether you are just beginning your career or looking to take the next step, we are committed to helping our people develop, succeed and reach their full potential.

Our ambitions do not stop here. We remain focused on continued growth and investment, but we know that sustainable success is built by people. That is why we are committed to fostering an inclusive, supportive and high-performing workplace where every individual feels valued, empowered and recognised for the contribution they make.

At AWR Holdings, we believe our people are our greatest strength. Together, we are building a business where talent is nurtured, achievements are celebrated and meaningful careers can flourish.

The Role

We are seeking a level 3 (or equivalent) qualified Technician to join the team. It’s a fast-paced environment where you will be part of the team reporting to the Aftersales Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems.

You’ll be joining an expanding business that represents Nissan, KIA, Mazda, Honda Passenger Cars, Honda Motorcycles, Hyundai Renault, Dacia and Suzuki across London, The Home Counties, The Thames Valley, The West Midlands and the Greater Manchester area.

Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIREMENT FOR WEEKEND WORKING.

In addition to this fantastic benefit we are able to offer the following comprehensive benefits

• Weekends off to spend time with your family, friends and loved ones.
• An un-capped bonus scheme with very high earning potential.
• Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
• State of the art tooling and workshop facilities.
• Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
• Cycle to work scheme.
• Group Contributory pension scheme.
• Career development opportunities and career progression.
• In-house and manufacturer training.
• Enhanced maternity leave after a qualifying period.
• Independently certified as a Great Place to Work.

With NO REQUIREMENT FOR WEEKEND WORKING, what does a typical weekday look like for one of our workshop technicians?

Typically, on any given weekday you’ll be:

• Completing scheduled vehicle servicing in line with manufacturer guidelines
• Undertaking diagnostic activities to identify causes and solutions for customer vehicle issues
• Conducting electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• Liaising directly with customers and service advisors, providing outstanding customer service
• Ensuring vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
• Participating in ongoing training and development to ensure product and service knowledge is up to date

What sort of skills and experience do you need to work in one of our workshops?

Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn't essential. In addition to your prior experience, you will be able to demonstrate the following skills:

• Excellent problem-solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• Outstanding organisation and time management skills with the ability to work to deadlines
• A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes

What if I am not qualified to that level?

If level 3 technician qualification isn’t quite your background, but you are interested in getting started in the automotive repair industry, please do still get in touch with us as we have plenty of apprenticeship opportunities available for you to start your career.

A little bit about us.

Brayleys Cars Limited is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. We are one of the region’s largest privately owned car dealer groups. We represent Honda, Hyundai, KIA, Mazda, Nissan, Renault, Dacia and Suzuki across London, The Thames Valley, The Home Counties, The West Midlands and the Greater Manchester area through our 31 dealerships.