Vehicle Technician

Renault UK; Epsom; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading company in the automotive sector seeks an experienced Technician to ensure high-quality service and repairs in accordance with manufacturer standards. The role involves diagnosing faults, servicing vehicles, and providing exceptional customer service while working as part of a team in a busy workshop environment. A relevant qualification and a passion for the automotive industry are essential, along with excellent communication skills.

Qualifications

• Experienced technician with relevant formal qualification.
• Good communication skills for customer interaction.
• Passionate about the industry and ongoing development.

Responsibilities

• Undertake repairs and servicing of vehicles following manufacturer's standards.
• Conduct vehicle examinations and electronic health checks.
• Provide advice and support to workshop apprentices when requested.

Skills

Customer focused

Team Player

Communication

Technical Skills

Attention to detail

Education

Relevant formal qualification

Job description

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At Wilsons, we ensure that no-one is better qualified to look after our vehicles. Our Technicians are trained to manufacturer standards and have access to regular support and technical information.

Within the dealership, we utilise the latest diagnostic technology, tools, and best practice processes so you can offer our customers the very best assistance with their service or repair. You will be responsible for the diagnosis, repair, and service of the full range of vehicles.

Key Duties:

• Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
• Conduct full examinations of vehicles and identify non-routine defects, or additional faults either in the workshop or during road tests.
• Undertake Electronic Vehicle Health Checks
• Undertake vehicle road testing for diagnosis and to test repairs.
• Work closely with the service team and ensuring they are kept informed of the progress of work on customer vehicles and they are fully briefed on work completed.
• Discuss technical issues/works with customers when requested.
• Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers personifying the brand.
• Obtain appropriate authorisation if additional work is required on a vehicle.
• Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training and support information.
• Offer technical advice and support to workshop apprentices when requested.
• Be open to try new methods of work designed to improve efficiency.

Person Requirements

• You will need to be an experienced, technician with a relevant formal qualification
• Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
• Passionate about the industry, and committed to the development of your technical knowledge and skills.
• Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair
• Team Player " assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
• Thorough and able to work with defined processes and guidelines.
• Quality focused with first time fix mentality.
• Honest with high levels of integrity

A full UK drivers licence is required for this role.

Salary: £26,000 to £28,000 per annum DOE plus a time save BONUS. OTE £35,000 per annum*

Hours: Monday to Friday 8.30am to 5.30pm and Saturday 8.30 to 12.30 on a rota basis.

Wilsons value diversity and we recognise that different people bring different perspectives, ideas, knowledge and culture, and that this difference brings great strength.

How to apply

To apply for the this exciting opportunity, please send your CV and a covering letter to [emailprotected]

Successful candidates will be contacted to arrange an interview. Due to the high amount of applications we receive, we are not able to get back to you if you are unsuccessful.