Vehicle Service Advisor

Perfect Placement UK Ltd; Marshfield; On-site; GBP 30,000; Full time

Job summary

An automotive recruitment agency is looking for a Service Advisor in Marshfield to assist in a busy Service Department. The candidate should have experience in a similar role, strong communication, and IT skills. The position offers a starting salary of £30,000 plus a bonus, with excellent career prospects. This is a full-time role with significant responsibilities in customer service and service planning.

Benefits

Performance related bonus

30 days annual leave

Workplace pension scheme

Brand-accredited training

Career development opportunities

Qualifications

• Experience in a Service Advisor role is required.
• Ability to upsell service work and service plans.
• Strong IT capabilities needed.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer Focus

Communication Skills

IT skills

Upselling Skills

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Volume Main Dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Chippenham area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Starting basic salary £30,000+ per annum, pending experience and current earnings
- Performance related bonus scheme of £3,000+ per annum.
- 30 days annual leave (including the bank holidays).
- Workplace pension scheme.
- Access to brand-accredited training and genuine career development and progression.
- Fantastic career prospects with a long-standing local car dealer group.
- Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:00am-1:00pm.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Strong IT capability.
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
- Upsell on potential products and services whenever possible.

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £33,000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details