Vehicle Progressor- Volkswagen Newbury

Marshall Motor Group; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive retail group is seeking a Vehicle Progressor to support vehicle sales at their Newbury store. The ideal candidate will have strong customer service skills and attention to detail, assisting the sales team with vehicle processing and managing showroom presentation. This full-time role offers competitive benefits, including 25 days annual leave and employee discounts.

Benefits

25 days annual leave plus bank holidays

Life assurance

Pension scheme

Wellbeing support

Employee discount for servicing and popular retailers

Purchase discount scheme

Qualifications

• Previous customer service experience is essential.
• Strong attention to detail and organizational skills.
• Tech-savvy, with experience using CRM systems preferred.

Responsibilities

• Assist the Sales Team with vehicle processing from entry to customer delivery.
• Manage dealership vehicle advertising.
• Maintain showroom presentation and liaise with the valet team.

Skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Tools

CRM systems

Job description

Job Title: Vehicle Progressor - Volkswagen Newbury

Location: Marshall Volkswagen Newbury

Hours: Full time, 40 hours per week

Salary: Competitive

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, purchase discount scheme

About Us

Marshall Motor Group, established in 1909, is the UK's 7th largest motor retail group, operating over 130 stores across the UK. Our vision is to be the UK's premier automotive retail group, creating a people-centric culture and delivering retail excellence. We are part of the Constellation Automotive Group, Europe's largest digital used car marketplace.

The Role

We are seeking an ambitious Progress Chaser to join our Volkswagen store in Newbury. The ideal candidate will be well-organized, with excellent administration skills, and able to support our Sales Manager and Sales Executive throughout the vehicle sales process.

Key Responsibilities

• Assist the Sales Team with vehicle processing from entry to customer delivery.
• Manage dealership vehicle advertising, including photographing stock, uploading images online, and posting customer offers.
• Maintain showroom presentation, manage key storage, liaise with the valet team, and appraise new used stock.

Candidate Requirements

• Previous customer service experience is essential.
• Passionate about delivering excellent customer experiences.
• Ability to work to deadlines and manage customer expectations effectively.
• Strong attention to detail and organizational skills.
• Supportive in resolving complex customer issues with professionalism.
• Tech-savvy, with experience using CRM systems preferred.

Application Process

If interested, please apply online. Our recruitment team will contact suitable candidates. We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, or disability.