Vehicle Progressor

Arnold Clark; Telford; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access & claims

Pension scheme

Maternity/paternity packages

Training & progression

Job summary

Arnold Clark in Telford is seeking a Vehicle Progressor to book cars in and out, perform vehicle appraisals and process claims, ensuring a smooth flow of vehicles. You will communicate professionally, operate our internal systems and coordinate with colleagues to deliver vehicles on time.

The role is full-time, requiring a driving licence and good IT skills. Training is provided where needed, and you will work Monday to Friday 8am–5.30pm to support efficient vehicle handovers.

Qualifications

• Full UK driving licence is essential.
• Excellent communication and interpersonal skills.
• Confident with IT systems and internal software.
• Strong organisational skills, with the ability to prioritise workload and meet deadlines.

Responsibilities

• Book cars in and out, conduct vehicle appraisals and process claims.
• Ensure smooth flow of vehicles with accurate documentation.
• Use internal systems to support the claims process and handovers.
• Liaise with departments and suppliers to resolve issues promptly.
• Photograph vehicles as part of the claims process.
• Assist colleagues to prepare vehicles for handovers and delivery.
• Follow security and compliance procedures.

Skills

Driving licence

Communication

IT systems

Organization

Security & compliance

Time management

Job description

As our Vehicle Progressor, you'll be required to book cars in and out, carry out vehicle appraisals and process claims and ensure an efficient flow of vehicles is sustained

We're looking for someone who is self-motivated, able to communicate well with others and able to operate our internal systems. You'll also be able to interact in a highly professional manner at all times.

Why choose us?

• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Hours

Full time: Monday - Friday 8am - 5.30pm

Location

Telford

Day-to-day duties

• Receiving all new and used vehicles from outside suppliers and transport companies, ensuring that relevant delivery documentation is completed to a high standard and all relevant paperwork is with the car
• Carrying out a full appraisal on all vehicles as soon as they are in stock using our internal systems
• Processing internal and third-party claims with relevant suppliers
• Liaising with internal departments to ensure claims are processed within the required timescale
• Taking photos/videos to support the claims process
• Supporting your colleagues to ensure our vehicles are ready for handovers and delivery
• Monitoring and implementing key security and compliance procedures
• Monitoring any outstanding issues to ensure customer satisfaction
• Liaising with our Head Office and internal departments on a daily basis
• Any other ad-hoc duties that may be asked of management to help us work as One Business e.g., pitch work, photography for our website and delivery of vehicles

Essential Skills

• A full UK driving licence
• Good communication and interpersonal skills
• Confidence with IT systems
• Organisational skills
• Security and compliance focussed
• The ability to prioritise your workload and achieve deadlines

Experience is preferred but not essential. Training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.