Vehicle Progressor

Arnold Clark Group; Telford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group is hiring a Vehicle Progressor in Telford. You will book cars in/out, perform vehicle appraisals and manage claims to ensure a smooth vehicle flow.

The role requires a full UK driving licence, strong communication skills and proficiency with internal IT systems. Full-time hours, with a comprehensive benefits package and opportunities for progression are offered.

Qualifications

• Full UK driving licence is essential.
• Good communication and interpersonal skills.
• Comfort with internal IT systems and processes.
• Strong organisational skills and ability to prioritise tasks.

Responsibilities

• Book vehicles in and out and manage documentation.
• Carry out vehicle appraisals on arrival.
• Process internal and third-party claims with suppliers.
• Coordinate handovers and delivery readiness with teams.
• Take photos/videos to support claims and progress updates.
• Ensure compliance and security procedures are followed.
• Liaise with Head Office and other departments daily.
• Support colleagues to keep vehicles moving efficiently.

Skills

Driving licence

Communication

IT systems

Organisation

Security/compliance

Prioritisation

Job description

As our Vehicle Progressor, you’ll be required to book cars in and out, carry out vehicle appraisals and process claims and ensure an efficient flow of vehicles is sustained

We’re looking for someone who is self-motivated, able to communicate well with others and able to operate our internal systems. You’ll also be able to interact in a highly professional manner at all times.

Why choose us?

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Hours

Full time: Monday - Friday 8am - 5.30pm

Location

Telford

Day-to-day duties

• Receiving all new and used vehicles from outside suppliers and transport companies, ensuring that relevant delivery documentation is completed to a high standard and all relevant paperwork is with the car
• Carrying out a full appraisal on all vehicles as soon as they are in stock using our internal systems
• Processing internal and third-party claims with relevant suppliers
• Liaising with internal departments to ensure claims are processed within the required timescale
• Taking photos/videos to support the claims process
• Supporting your colleagues to ensure our vehicles are ready for handovers and delivery
• Monitoring and implementing key security and compliance procedures
• Monitoring any outstanding issues to ensure customer satisfaction
• Liaising with our Head Office and internal departments on a daily basis
• Any other ad-hoc duties that may be asked of management to help us work as One Business e.g., pitch work, photography for our website and delivery of vehicles

Essential skills

• A full UK driving licence
• Good communication and interpersonal skills
• Confidence with IT systems
• Organisational skills
• Security and compliance focussed
• The ability to prioritise your workload and achieve deadlines

Experience is preferred but not essential. Training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.