Vehicle Logistics & Service Concierge

Halo Accident Repair Centre Ltd; Lower Darwen; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Accredited Living Wage

Employee assistance

Health wellbeing apps

Cycle scheme

Gym discounts

Discounts

Life Insurance

Health Insurance

virtualGP

Paid breaks

Holiday allowance

Career progression

Pension contributions

Modern workspace

Refer a friend bonus

Team Event Budget

LV insurance

Pizza

Job summary

Halo Accident Repair Centre Ltd in Blackburn is seeking a Customer Service Advisor to manage site administration, coordinate vehicle collection and delivery, and deliver exceptional customer service.

You will handle admin tasks, liaise with customers, plan logistics, observe health and safety, and work with workshop staff to move vehicles efficiently. A full UK driving license is required.

Qualifications

• Customer service experience and ability to liaise with clients.
• Strong communication and organisational skills.
• Ability to work with colleagues across departments.

Responsibilities

• Inspect vehicles and assess damage with photos where applicable.
• Handle administration and liaise with customers.
• Plan logistics and transport for vehicle movements.
• Maintain a clean, safe work area and follow health and safety rules.
• Coordinate with workshop staff to move vehicles efficiently.
• Complete all ad hoc admin duties as required.

Skills

Customer service

Communication skills

Organisation

Teamwork

Logistics knowledge

Job description

Halo Accident Repair Centre Ltd in Blackburn is seeking a Customer Service Advisor to manage site administration, coordinate vehicle collection and delivery, and deliver exceptional customer service.

You will handle admin tasks, liaise with customers, plan logistics, observe health and safety, and work with workshop staff to move vehicles efficiently. A full UK driving license is required.