Vehicle Inspector

JR United Kingdom; Bracknell; On-site; GBP 45,000; Full time

Job summary

An established industry player is seeking a Vehicle Damage Assessor to join their dynamic team in Bracknell. This role requires a keen eye for detail and exceptional communication skills to assess vehicle damage and explain repair processes to customers. You'll play a crucial role in ensuring high-quality repairs while enjoying competitive pay, bonuses, and great benefits. If you're passionate about delivering outstanding service and are looking for opportunities for progression in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Keen eye and excellent attention to detail for vehicle damage assessment.
• Ability to negotiate effectively with third parties.

Responsibilities

• Inspect damaged vehicles and assess the full extent of the damage.
• Communicate repair procedures to customers and the workshop.
• Review job cards and ensure compliance with Health & Safety.

Skills

ATA VDA Vehicle Damage Assessor

Negotiation Skills

Technical Knowledge

Attention to Detail

Job description

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£45,000 Base + Quarterly & Annual Bonus & Benefits

We're looking for a Vehicle Damage Assessor to join the friendly, fast-paced team at our client’s state-of-the-art Bracknell body shop / Repair Centre. The successful candidate will help deliver outstanding service/high-quality repairs for customers, and in return you'll receive competitive pay and bonus, opportunities for progression, great benefits and regular social events.

Role Overview:

You will have a keen eye and excellent attention to detail as you accurately assess damage to vehicles and identify repair methods, using systems to create and track estimates. Great communication skills will help you to explain the repair procedure to customers and the workshop.

Key Responsibilities:

• Inspect damaged vehicles and assess the full extent of the damage sustained accurately.
• Carry out visual inspections to identify any accidental damage caused to avoid uninsured loss damage costs.
• Identify the correct prescribed repair method through reference to manufacturer's authorised repair methodology.
• Estimate required repairs together with the time to be allowed, materials and parts required, considering the most economical repair method using both manual and electronic methods.
• Communicate effectively with customers, engineers, and technicians to ensure understanding of correct vehicle repair methodology.
• Explain repair procedure and process to the workshop and customers with varying levels of understanding.
• Ability to value vehicles at a market value to determine the repairable economics of a damaged vehicle.
• Review all open job cards daily and report any ongoing challenges.
• Ensure all chargeable materials are recorded on job cards for invoicing purposes.
• Maintain awareness of incoming vehicles and flag any issues.
• Awareness and compliance of Health & Safety requirements.
• Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof.
• Bring to customers' attention any problems, faults and other issues that might impact on the performance and safety of their vehicles.

Skills & Experience:

• ATA VDA Vehicle Damage Assessor.
• Ability to qualify and quantify repairs required.
• Ability to negotiate effectively with third parties.
• Ability to discuss and negotiate agreeable solutions to customer problems.
• Ability to maintain personal technical knowledge and skills including SMART repairs.