Vehicle Finance Coordinator — Flexible Hours & Remote Options

Honda Motor Europe Ltd; Bracknell; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Honda Motor Europe Ltd is seeking a Coordinator to support vehicle financing processes. You will work closely with customers, sales teams and colleagues to ensure smooth handling of finance applications and related services.

The role requires handling calls, assisting with form submissions, and maintaining accurate records while complying with regulatory requirements. A flexible approach to work patterns and collaboration with dealerships is essential.

Qualifications

• Experience in customer service, call centre operations, or motor finance.
• Good communication and ability to build relationships with customers and dealers.
• Ability to organise, multitask and meet deadlines under pressure.

Responsibilities

• Handle inbound and outbound calls from customers and dealerships to a high standard.
• Assist customers with completing and submitting finance applications.
• Maintain accurate records of interactions, applications and transactions.
• Ensure documentation meets legislative requirements.
• Resolve complaints promptly and coordinate with other departments to ensure satisfaction.
• Credit assessment of applications ensuring lending criteria compliance.

Skills

Customer service

Call centre

Motor finance

Communication

Relationship building

Organisational skills

Attention to detail

Job description

Honda Motor Europe Ltd is seeking a Coordinator to support vehicle financing processes. You will work closely with customers, sales teams and colleagues to ensure smooth handling of finance applications and related services.

The role requires handling calls, assisting with form submissions, and maintaining accurate records while complying with regulatory requirements. A flexible approach to work patterns and collaboration with dealerships is essential.