Vehicle Diagnostic Support Technician

WeRecruit Auto Ltd; Greater London; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

A leading automotive support company seeks a Vehicle Diagnostic Support Technician. This hybrid role offers the chance for experienced vehicle technicians to apply their skills off the tools while enjoying excellent benefits, professional growth opportunities, and a supportive work environment.

Benefits

25 days holiday + bank holidays

Enhanced employer pension contribution

Private medical insurance

Enhanced maternity & paternity pay

Life assurance, x4 annual salary

Employee assistance programme

Qualifications

• Experience in automotive diagnostics.
• Good knowledge of electrical and mechanical systems.
• Driving licence is required due to location.

Responsibilities

• Provide technical support via telephone and electronic methods.
• Collaborate with Master Support Technicians.
• Develop skills and share knowledge.

Skills

Automotive diagnostic skills

Problem-solving skills

Knowledge of electrical systems

Education

Minimum 5 years' post apprenticeship

Tools

Microsoft Office

CRM systems

Job description

Role: Vehicle Diagnostic Support Technician
Location: Office based in Worminghall, Buckinghamshire - with potential for hybrid working option
Hours: Mon-Fri 9am - 5:30pm
Salary: GBP30-33,000 depending upon experience

An opportunity for a Vehicle Technician looking to come off the tools but still use their technical and diagnostic knowledge.

The Benefits:

25 days holiday + bank holidays, rising to 30 days with length of service;
Enhanced employer contribution to pension;
Private medical insurance (after probation);
Enhanced maternity & paternity pay;
Life assurance, x4 your annual salary;
Employee assistance programme (via BEN).

The Role:

To provide technical support via telephone and electronic methods to customers requiring information or support relating to the use of a diagnostic tool or diagnosis of a vehicle;
Working collaboratively with the Master Support Technicians, developing your skills and sharing knowledge;
Full job spec available on application.

The Requirements:

Minimum 5 years' post apprenticeship
Automotive diagnostic skills, knowledge of the diagnostic process
Good knowledge of electrical, electronic and mechanical systems;
Basic knowledge of Microsoft Office & Windows systems;
Problem-solving skills;
Basic knowledge of CRM systems;
Driving licence due to rural office location (Car or CBT)

An individual with some knowledge of computer networking would hold an advantage.

If you re keen to work as a Vehicle Support Technician and join an exceptional Company who can offer brilliant benefits, a great work-life balance and working among professionals within your field, please apply to Mary at WeRecruit Auto with Job ID ST1726

Job suitable for:
Vehicle Technician
Mechanic
Diagnostic Technician
Service & Maintenance Technician
Car Technician