Vehicle Damage Assessor (Prestige)

Motofix Group; Cirencester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Motofix Group is seeking a dedicated Vehicle Damage Assessor (VDA) to ensure efficient and high-quality repairs. You will assess and negotiate vehicle damage repairs while maximizing commercial opportunities. This role requires a commitment to excellence and offers an attractive salary alongside various benefits.

Benefits

Excellent salary plus incentive

30 days annual leave

Workplace pension scheme

Free Training and Development

Employee long service rewards

Employee well-being services

Free uniform (and PPE)

Life insurance

Qualifications

• Minimum of 5 years’ experience in vehicle damage assessment.
• Strong understanding of modern repair methods.
• Experience using assessment tools like Audatex and GT Motive.

Responsibilities

• Accurately assess damaged vehicles and identify necessary repairs.
• Liaise with engineers to agree on repair costs.
• Conduct final Quality Control inspections.

Skills

Attention to Detail

Negotiation

Customer Engagement

Quality Control

Education

IMI VDA accreditation

Tools

Audatex

GT Motive

Job description

Repair Centre

Up to £55,000 per annum

45 hours per week


Location: Cirencester Prestige GL7

What we offer

• Excellent salary plus incentive
• 30 days annual leave (inclusive of bank holidays)
• Workplace pension scheme
• Free Training and Development
• Employee long service rewards
• Employee well-being services
• Free uniform (and PPE)
• Life insurance
  
  

Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.

About The Role

As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.

Key Responsibilities

• Vehicle Inspection - Accurately assess damaged vehicles, identifying all necessary repairs.
• Negotiation - Liaise with engineers and assessors to agree on repair costs.
• Quality Control - Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
• Repair Methodology - Select appropriate repair methods tailored to customer needs and site resources.
• Customer Engagement - Explain repair processes and discuss upselling opportunities where appropriate.
• Estimating & Costing - Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
• Profit Maximisation - Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
• Pre-Accident Value (PAV) Evaluations - Assess vehicle values where required.
• Job Costing & Invoicing - Ensure accurate repair costs are recorded for invoicing.
• Production Collaboration - Attend daily production meetings to update colleagues on assessments and customer needs.
  
  

You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.

About You

You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.

What we look for

• A minimum of 5 years’ experience in vehicle damage assessment.
• Strong understanding of modern repair methods and the ability to maximise repair opportunities.
• Ability to balance quality, efficiency, and profitability.
• Capable of working collaboratively with minimal supervision.
• Able to clearly explain repairs, build trust, and enhance customer satisfaction.
• Willingness to embrace continuous learning and improvement.
• Experience using Audatex, GT Motive, and other assessment tools.
• IMI VDA accreditation
  
  

Why join the Motofix family?

• Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
• Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
• Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.
  
  

Next steps

Contact our talent team who will be in touch within 5 working days

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