Vehicle Damage Assessor

DEKRA UK Management; Milton Keynes; Hybrid; GBP 35,000 - 55,000; Part time

Benefits offered by this job

Annual leave 25 days

Private health insurance

Pension contribution

EV salary sacrifice scheme

Eye care vouchers

EAP

Job summary

DEKRA UK Management is seeking a Vehicle Damage Assessor to work primarily from home with occasional onsite visits across the Midlands to North London and the South Coast. You will inspect vehicle damage, prepare repair estimates, and apply manufacturer-approved methods while coordinating with customers, insurers, and repair networks.

The role requires Audatex proficiency and knowledge of ADAS/EV technologies, plus relevant VDA accreditation or apprenticeship.

Qualifications

• Proven experience as Vehicle Damage Assessor within a bodyshop or automotive assessment environment.
• Full competence using Audatex estimating software.
• Strong understanding of vehicle repair methodologies and OEM standards.
• Excellent communication and stakeholder management skills.

Responsibilities

• Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
• Produce detailed repair estimates using Audatex, ensuring insurer and manufacturer standards compliance.
• Apply OEM repair methods and make repair-or-replace decisions, including ADAS and EV considerations.
• Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
• Maintain documentation and support repair planning, workflow management, and cost control.

Skills

Experience as Vehicle Damage Assessor

Communication skills

Stakeholder management

Attention to detail

Knowledge of ADAS and EV technologies

Liaising with insurers

Education

NVQ/IMI/SVQ in Vehicle Damage Assessment

ATA Vehicle Damage Assessor Accreditation

Apprenticeship in Vehicle Damage Assessment or related field

Tools

Audatex

Job description

Vehicle Damage Assessor

Location: Home-Based with occasional onsite visits (Midlands to North London and South London to the South Coast)
Salary: Competitive, DOE
Contract: Associate/ FTC

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You'll Make

As a Vehicle Damage Assessor, you'll play a vital role in ensuring damaged vehicles are assessed accurately, safely, and efficiently.

Working remotely, you'll use your technical expertise to inspect vehicle damage, produce detailed repair estimates, and apply manufacturer-approved repair methods. Collaborating with customers, insurers, and repair teams, you'll help drive quality outcomes, support repair decisions, and contribute to the safe return of vehicles to the road while maintaining the highest industry standards.

What You'll Do:

• Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
• Produce detailed repair estimates using Audatex, ensuring compliance with insurer requirements and manufacturer standards.
• Apply OEM repair methods and make informed repair versus replace decisions, including considerations for ADAS and EV technologies.
• Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
• Maintain accurate documentation and support efficient repair planning, workflow management, and cost control.

What You'll Bring:

• Proven experience as a Vehicle Damage Assessor within a bodyshop, accident repair, or automotive assessment environment.
• Full competence using Audatex estimating software.
• Strong understanding of vehicle repair methodologies, manufacturer repair standards, and industry best practice.
• Excellent communication, organisational, and stakeholder management skills.
• High attention to detail and a methodical approach to inspections and reporting.
• ATA Vehicle Damage Assessor Accreditation.
• NVQ, IMI, SVQ, or equivalent qualification in Vehicle Damage Assessment or a related automotive discipline.

Essential to Have:

• Experience assessing commercial vehicles or HGVs.
• Knowledge of emerging vehicle technologies, including ADAS and electric vehicles.
• Recognised apprenticeship in Vehicle Damage Assessment or a related automotive field.
• Experience working with multiple insurers and repair networks.

What You'll Receive for the Value You Bring:

• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)
• Ongoing professional development opportunities
• The opportunity to work with an industry-leading global organisation

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.