Vehicle Damage Assessor

Dekra Automotive Ltd; High Wycombe; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Private health insurance

Pension contribution

Employee referral scheme

Electric vehicle salary sacrifice

Eye test vouchers

Employee Assistance Programme (EAP)

Ongoing professional development

Opportunity to work with a global org

Job summary

DEKRA Automotive Ltd is seeking a Vehicle Damage Assessor to inspect damaged vehicles remotely with occasional onsite visits across the UK. You will produce repair estimates, apply OEM methods, and liaise with customers, insurers, and repair networks to ensure quality outcomes and safe vehicle return.

The role requires Audatex proficiency, experience in damage assessment, and knowledge of ADAS/EV technologies. Excellent communication and documentation skills are essential for success.

Qualifications

• Proven experience as a Vehicle Damage Assessor.
• Full competence using Audatex estimating software.
• Strong understanding of vehicle repair methodologies and manufacturer standards.
• Excellent communication, organisational and stakeholder management skills.
• High attention to detail and methodical reporting approach.
• ATA Vehicle Damage Assessor Accreditation.
• NVQ, IMI, SVQ, or equivalent qualification in Vehicle Damage Assessment or related automotive field.

Responsibilities

• Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
• Produce detailed repair estimates using Audatex, ensuring insurer requirements and manufacturer standards.
• Apply OEM repair methods and make repair-versus-replace decisions, including ADAS/EV considerations.
• Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
• Maintain accurate documentation and support efficient repair planning and cost control.

Skills

Inspection skills

Communication

Stakeholder management

Attention to detail

Education

ATA Vehicle Damage Assessor Accreditation

NVQ/IMI/SVQ in Vehicle Damage Assessment

Tools

Audatex

Job description

Vehicle Damage Assessor

Location: Home-Based with occasional onsite visits (Midlands to North London and South London to the South Coast)
Salary: Competitive, DOE
Contract: Associate/ FTC

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You'll Make

As a Vehicle Damage Assessor, you'll play a vital role in ensuring damaged vehicles are assessed accurately, safely, and efficiently.

Working remotely, you'll use your technical expertise to inspect vehicle damage, produce detailed repair estimates, and apply manufacturer-approved repair methods. Collaborating with customers, insurers, and repair teams, you'll help drive quality outcomes, support repair decisions, and contribute to the safe return of vehicles to the road while maintaining the highest industry standards.

What You'll Do:

• Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
• Produce detailed repair estimates using Audatex, ensuring compliance with insurer requirements and manufacturer standards.
• Apply OEM repair methods and make informed repair versus replace decisions, including considerations for ADAS and EV technologies.
• Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
• Maintain accurate documentation and support efficient repair planning, workflow management, and cost control.

What You'll Bring:

• Proven experience as a Vehicle Damage Assessor within a bodyshop, accident repair, or automotive assessment environment.
• Full competence using Audatex estimating software.
• Strong understanding of vehicle repair methodologies, manufacturer repair standards, and industry best practice.
• Excellent communication, organisational, and stakeholder management skills.
• High attention to detail and a methodical approach to inspections and reporting.
• ATA Vehicle Damage Assessor Accreditation.
• NVQ, IMI, SVQ, or equivalent qualification in Vehicle Damage Assessment or a related automotive discipline.

Essential to Have:

• Experience assessing commercial vehicles or HGVs.
• Knowledge of emerging vehicle technologies, including ADAS and electric vehicles.
• Recognised apprenticeship in Vehicle Damage Assessment or a related automotive field.
• Experience working with multiple insurers and repair networks.

What You'll Receive for the Value You Bring:

• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)
• Ongoing professional development opportunities
• The opportunity to work with an industry-leading global organisation

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.