Vehicle Damage Assessor

Allscreens Nationwide Ltd; Bradley Stoke; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Bonuses paid monthly

23 days annual leave + Bank Holidays +

Pension scheme

Life assurance

Cycle-to-work scheme

Salary sacrifice car scheme

Industry-leading training

Job summary

A leading UK automotive repair group is seeking a Vehicle Damage Assessor/Estimator in Gloucester. You will prepare precise estimates and liaise with bodyshops to ensure accurate scope and approvals, maintaining high customer satisfaction.

With a focus on process quality and insurer requirements, you will document work thoroughly and contribute to efficient repairs, driving profitability and service excellence.

Qualifications

• Proven experience as a Vehicle Damage Assessor/Estimator.
• Strong knowledge of vehicle estimating techniques.
• Valid UK driving licence with minimal points.
• Excellent communication skills and ability to work within a team.
• Autoflow knowledge is desirable; ATA accreditation is advantageous.

Responsibilities

• Prepare manual and computerised vehicle estimates, ensuring insurer and customer requirements.
• Document estimates accurately and secure approvals for unauthorised work.
• Coordinate with bodyshop personnel to communicate repair estimates and scope.
• Notify parties and coordinate actions if a vehicle is a total loss.
• Maintain records of all estimates and work performed.
• Adhere to health and safety regulations and maintain customer care.

Skills

Vehicle damage estimation

Communication skills

Teamwork

UK driving licence

Education

Automotive ATA accreditation

Tools

Autoflow Bodyshop Management System

Job description

We are currently recruiting on behalf of our client, one of the UK’s largest comprehensive automotive accident repairers, for a Vehicle Damage Assessor/Estimator to join their team in Gloucester. The Vehicle Damage Assessor/Estimator will play a vital role in delivering accurate vehicle estimates, ensuring efficient repairs, and maintaining high customer satisfaction standards. This position offers excellent career progression within a reputable, secure organisation committed to industry excellence.

Benefits of the Vehicle Damage Assessor

• Starting salary between £42,000 and £45,000 per annum, dependent on experience
• Uncapped performance-related bonuses paid monthly
• Overtime paid at standard rate, subject to availability
• 23 days annual leave, plus Bank Holidays and your birthday off
• Additional benefits including pension scheme, life assurance, retailer discounts, cycle-to-work scheme, and salary sacrifice car scheme
• Industry-leading training and development opportunities
• Long-term career stability within a large multi-site business

Duties of the Vehicle Damage Assessor

• Prepare manual and computerised vehicle estimates, ensuring conformity with insurer and customer requirements
• Ensure all estimates are accurately documented and follow up on unauthorised work, securing proper approval before commencement
• Liaise with bodyshop personnel to communicate repair estimates and ensure understanding of scope of work
• If a vehicle is deemed a total loss, notify relevant parties and coordinate appropriate actions
• Maintain accurate records of all estimates and work undertaken
• Adhere to all health and safety regulations within the working environment
• Work efficiently to generate profitable and customer-focused repair solutions
• Ensure high standards of customer care and satisfaction throughout the repair process

Requirements of the Vehicle Damage Assessor

• Proven experience as a Vehicle Damage Assessor/Estimator
• Strong knowledge of vehicle estimating techniques
• Experience with Autoflow Bodyshop Management System (desirable)
• Automotive Technical Accreditation (ATA) would be advantageous
• Manufacturer-approved training experience is beneficial but not essential
• Valid UK driving licence with minimal points
• Excellent communication skills and ability to work within a team