Van Pack Operative

SevernTrentLife; West Midlands Combined Authority; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join Severn Trent's Waste Customer Networks team as a VanPack Operative in Wolverhampton. This role involves resolving issues in the waste network, conducting CCTV surveys, and providing excellent customer service. Enjoy competitive benefits, career development, and the chance to make a positive impact on the environment.

Benefits

25 days holiday plus bank holidays

Annual bonus up to £1,500

Enhanced pension scheme

Training and development

Electric vehicle scheme

Family-friendly policies

Two volunteering days per year

Qualifications

• C1 driving license required.
• Strong attention to detail and quality work.
• Self-motivated and team-oriented.

Responsibilities

• Conduct CCTV surveys of drainage systems.
• Liaise with control, operations, and maintenance departments.
• Work in confined spaces and at heights.

Skills

Problem-solving

Customer relationship building

Organizational skills

Education

C1 driving license

Job description

Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is “yes, absolutely!” then this is the role for you!

EVERYTHING YOU NEED TO KNOW

We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering our Wolverhampton region. This team is responsible for the inspection, maintenance, improvements, and repair of our waste network.

The VanPack Operative role involves resolving various issues and providing excellent service to our customers. You'll work within communities, addressing issues like blocked sewers using vacuum, jetting, and blockage clearing equipment. The role involves shift work, including weekends and evenings, on a rotating schedule, with on-call/standby duties.

Responsibilities may include:

1. Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions.
2. Liaising with other departments, including control, operations, and maintenance.
3. Working within confined spaces and at heights.
4. Operating your vehicle in compliance with road legislation and company policies.
5. Maintaining vehicles in a clean and roadworthy condition.

What you’ll bring to the role

• Hold a C1 driving license.
• Passion for doing quality, right-first-time work with attention to detail.
• Self-motivated, team-oriented, with a strong work ethic.
• Ability and desire to build strong customer relationships.
• Strong organizational and problem-solving skills.

We welcome applicants from all backgrounds, believing diversity enhances our service and innovation.

What’s in it for you

Working at Severn Trent offers career development, competitive benefits, and a chance to contribute positively to the environment and communities. Benefits include:

• Starting salary from £28,000
• 25 days holiday plus bank holidays (option to buy/sell days)
• Annual bonus (up to £1,500)
• Enhanced pension scheme (company matches up to 15%)
• Sharesave scheme
• Training and development through our ‘Academy’
• Electric vehicle scheme and retail discounts
• Family-friendly policies
• Two volunteering days per year

Next steps

We look forward to hearing from you! Please update your CV and have about five minutes to apply. For questions or more information, contact our recruitment team at [e-mail].

Explore more about us with #LifeAtSevernTrent on social media. We will notify you of your application outcome after the closing date. Keep an eye on your email and phone!