CCTV Drainage Engineer

Lanes Group; Camberley; On-site; GBP 35,000 - 42,000; Full time

Job summary

Lanes Group in Camberley is seeking a customer‑focused field operative to support the Thames Water contract. You will travel in a two‑man crew, survey drainage networks, and report findings using advanced drain surveying equipment.

This full‑time role is 50 hours per week with a salary of £38,585 per annum. You’ll contribute to safe site practices, deliver excellent customer service, and help maintain reliable wastewater and drainage services for communities.

Responsibilities

• Travelling to residential sites in a two‑man crew around the Thames Valley.
• Survey the drainage network and assess pipe conditions.
• Produce high‑quality reports using drain surveying equipment.
• Ensure jobs are attended and completed on site.
• Maintain safe site setup and adhere to H&S practices.
• Update job notes in the system and capture site photos.
• Deliver excellent customer service and liaise with Technical Specialists.

Job description

Department:

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Thames Water is the UK's largest water and wastewater company, serving around 16 million customers across London and the Thames Valley.As a trusted delivery partner, Lanes Group plays a vital role in maintaining one of the UK's most critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment.

Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day.

Purpose of the role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Location: Camberley

Job type: Full time

Hours: Monday to Friday, 50 hours per week

Salary: £38,585 per annum

Key Responsibilities:

• Travelling to residential sites in a two-man crew, around the Thames Valley area, in one of our custom-equipped fleet of high-tech vans.
• Survey the network of drainage systems
• Assess pip conditions to produce high-quality reports with the help of state-of-the-art drain surveying equipment
• Ensuring jobs attended are completed
• Troubleshoot any problems that arise on the job
• Liaise with the team of Technical Specialists in regard to access and equipment issues
• Ensuring safe site set up
• Updating the job notes on VISTEC
• Ensure photos are being taken of the setup, inspection chamber and whole site
• Delivering good customer service.
• Maintaining good H&S practise while carrying out works

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

Strive to be always positive and constructive

Adhere to all company policies

Straight talking about the facts of the situation – open discussions are the best way to find solutions

Help others through communicating clearly

Deliver on commitments

Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues

Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.