Van Pack Drainage Engineer

Lanes Group; Gillingham; On-site; GBP 21,000 - 22,000; Full time

Job summary

Lanes Group Ltd, a national drainage services provider, is hiring a Van Pack Drainage Engineer based at Rainham Depot. You will attend reactive incidents, unblock drains, and restore systems to full operation while following safety procedures and service level agreements.

The role is full time in the Rainham area, 40 hours per week, with on-call duties and overtime paid at enhanced rates. Hourly rates range from £15.00 to £15.50.

Qualifications

• Valid UK driving licence.

Responsibilities

• Attend reactive drainage call-outs to clear blockages and restore the normal operation of drainage systems
• Carry out drain unblocking, cleansing, and basic maintenance activities using van pack jetting equipment and associated tools
• Investigate drainage issues, identify the cause of blockages, and implement effective solutions in a safe and timely manner
• Complete daily vehicle, equipment, and safety checks, ensuring all plant and tools are maintained in good working order
• Adhere to all Health & Safety policies, procedures, and safe systems of work, including risk assessments and method statements
• Deliver a high standard of customer service, maintaining a professional and courteous approach at all times

Skills

Full UK Driving Licence

Job description

Lanes Group Ltd is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department

Drainage/Depot Network consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year. This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.

Purpose of the role

As a Van Pack Drainage Engineer based at our Rainham Depot, you will play a key role in delivering responsive drainage services customers. Working across the local area, you will be responsible for attending reactive drainage incidents and carrying out the safe and effective clearance and unblocking of drains, sewers, and pipework. Providing a professional and customer-focused service, you will help minimise disruption, restore drainage systems to full operation, and ensure all work is completed in line with company procedures, health and safety requirements, and service level agreements.

Location: Rainham, UK

Job type: Full Time

Hours: 40 hours per week, Mon - Friday 0800-1600 with 1 in 3 weeks on call between 1200-20.00. Overtime hours are paid at enhanced rates of 1.25x

Hourly Rate: £15.00 - £15.50

Key Responsibilities

• Attend reactive drainage call-outs to clear blockages and restore the normal operation of drainage systems
• Carry out drain unblocking, cleansing, and basic maintenance activities using van pack jetting equipment and associated tools
• Investigate drainage issues, identify the cause of blockages, and implement effective solutions in a safe and timely manner
• Complete daily vehicle, equipment, and safety checks, ensuring all plant and tools are maintained in good working order
• Adhere to all Health & Safety policies, procedures, and safe systems of work, including risk assessments and method statements
• Deliver a high standard of customer service, maintaining a professional and courteous approach at all times

Key Requirements

Skills & Experience

• Full UK Driving Licence

Desirable

• Previous experience in Drainage / Utilities

Living The Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of improving today for a better tomorrow.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts
• Nurturing: Supports the development of others through coaching and structured development plans
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation - open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments

  Equality, Diversion & Inclusion

  At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.