Van Driver / Yard Operative - Camden

Lawsons (Whetstone) Ltd; London; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading company in building supplies, Lawsons (Whetstone) Ltd, seeks a proactive Van Driver / Yard Operative in London. This full-time role requires strong customer service skills and competence in yard operations, including picking, packing, and delivering quality service. Enjoy a collaborative environment with excellent benefits and competitive salary based on experience.

Benefits

25 days Holiday + Bank Holidays + 1 Celebration day

Pension Scheme

Death In Service Scheme

Employee Assisted Programme

Online GP Access

Qualifications

• Proven customer service experience in a yard at builders merchants.
• Valid and up-to-date forklift training certificate.
• Strong attention to detail and good interpersonal skills.

Responsibilities

• Accurate picking of products and maintaining yard standards.
• Building strong customer relationships and ensuring satisfaction.
• Safe and secure packing and loading of products.

Skills

Customer Service

Product Knowledge

Problem Solving

Time Management

Education

Valid Category B Driving License

Forklift Truck License

Job description

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About Lawsons

Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.

About Lawsons

Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

We are looking for a proactive and reliable Van Driver / Yard Operative to join our team at Lawsons Camden. This role is essential to maintain our high standards of service and customer satisfaction. If you have a passion for logistics and are eager to support operations on the ground, this job is for you.

As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.”

A Yard Operative will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.

The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.

About You

You'll need to be someone who isn't afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you're someone who is happy to get stuck in, then we'd love to hear from you.

A full valid category B driving license is essential.

A forklift truck licence is also essential for this role.

Working Hours

The Van Driver / Yard Operative position in Camden offers a full-time work schedule from Monday to Friday, with alternate Saturdays from 08:00 to 12:00, totalling 44.5 hours per week.

Branch Address - 53 Blundell St, London N7 9BN

What you will get in return…

• £29,000 - £31,500, depending on experience
• 25 days Holiday + Bank Holidays + 1 Celebration day
• Pension Scheme
• Death In Service Scheme
• Employee Assisted Programme
• My Reward, including Online GP Access
  
  

Key Accountabilities…

• Accurate picking of products, checking quality and quantity prior to packing & loading.
• Ensure that stock is replenished, rotated and merchandised
• Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
• Accurate completion of all paperwork.
• Provide Customers & Suppliers excellent service and attention in the Yard.
• Unloading and checking of all received deliveries into yard from either customer or supplier.
• Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
• Maintain Yard Standards in line with yard audit criteria.
• Correct reporting and management of any damaged or compromised products or materials.
• Assist in the company stock
• Maintain the yard to a high standard of tidiness and cleanliness
• Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
• Correct and Safe use of all mechanical equipment and machinery
• Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
• The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
• Carry out any other reasonable task as requested by your line manager. Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
• Build rapport, be polite and courteous to customers
• Be vigilant to prevent loss of product by theft etc
• Be vigilant and report any Health & Safety issues to the Line Manager immediately
  
  

We would love to meet someone with…

• Previous experience working in a Yard at a Builders Merchants (essential)
• A full valid category B driving license (essential)
• A Live and Valid Forklift License (essential)
• A Full UK Driving License (essential)
• Up to date forklift training certificate
• A positive & approachable attitude
• Good product knowledge within the Industry
• Professionalism and who will promote and adhere to the company's value’s
• Good interpersonal skills, confidence and ability to approach customers
• A good problem solver, logically minded and good math skills
• Good understanding of stock control principles
• Strong attention to detail.
• Able to work to and maintain, set company standards
• Good numeracy and ability to read picking tickets/delivery notes
• Good time management.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Building Materials

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