Valuer

Living Spaces; Newcastle upon Tyne; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a dedicated Valuer to enhance their sales and lettings services in Newcastle. This role involves valuing and listing properties, generating new business, and ensuring exceptional customer service. The ideal candidate will have a strong background in the property sector, particularly in valuations, along with excellent communication and organizational skills. Join a team that prioritizes client satisfaction and offers a supportive work environment with opportunities for professional growth. If you are passionate about real estate and customer service, this position is an exciting opportunity to make a meaningful impact.

Benefits

23 days annual leave

Discounts on shopping and groceries

Generous pension scheme

Additional leave after 2 years

Qualifications

• Experience in the property sector is essential, preferably with valuation experience.
• Exceptional communication skills and a passion for customer service are essential.

Responsibilities

• Manage valuations and listings of properties, ensuring compliance.
• Generate new business and assist in delivering sales and lettings services.
• Support property management and marketing efforts.

Skills

Exceptional administration skills

Organisational skills

Prioritisation skills

Property Valuation Experience

Excellent interpersonal skills

Advanced IT skills

Customer service skills

Attention to detail

Tools

Microsoft Office

Job description

Valuer

Location: Grey Street, Newcastle Upon Tyne, NE1 6EE

Contract: Permanent

Hours: 40 Hours Per Week

Salary: £27,938 per annum (inclusive of Car Allowance) plus Commission

Closing Date: 5pm 21st March 2025.

Are you passionate about delivering excellent customer service in an Estate Agency role and looking for a new opportunity? Then you may be interested.

An opportunity has arisen for a Valuer to join our team based in Newcastle City Centre. You will be responsible for assisting in the delivery of a highly effective and profitable sales and lettings service and providing an exceptional level of customer service to all customers.

About the role:

Within this varied role, you will be responsible for the valuing and listing of properties, new business generation and delivery of an excellent, consistent and responsive sales and lettings service. Duties will include:

1. Managing valuations and listing of properties - preparing all market material and ensuring compliance
2. New business generation - Increasing business levels across sales and lettings
3. Assisting in the delivery of an excellent, consistent and responsive sales and lettings service
4. Assisting sales and lettings teams where necessary
5. Supporting property management team and promoting communication between staff
6. Meeting business and income targets through fee levels and additional income
7. Exploring industry technology to lead to improvements in performance, processes and systems
8. Assisting in delivery of marketing plan, ensuring plan is effective and offering feedback
9. Supporting Branch & Business Managers

Experience in the property sector is essential, preferably with valuation experience. A highly organised professional with exceptional communication skills and a passion for providing excellent customer service is also essential.

About you:

You’ll need:

1. Exceptional administration, organisational and prioritisation skills
2. Property Valuation/Estate Agency Experience
3. Excellent interpersonal and communication skills, both written and verbal
4. Advanced IT skills, particularly with Microsoft packages
5. Understanding of what makes a difference in delivering excellent customer service
6. Enthusiastic team player
7. Excellent attention to detail

The Benefits:

1. 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
2. Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
3. Generous pension scheme

About us:

An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means. From helping first-time buyers to taking care of over 420 private landlords’ properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.