Valet Attendant / Marker

The Peninsula London is delighted to announce that we are seeking a Valet Attendant (Marker) who will report to the Wardrobe Supervisor within the laundry department. This position supports laundry operations involving hotel linen, guest laundry markings, residents, and colleagues’ laundry, with follow-up both internally and with external providers.

Our goal is to ensure all guests and colleagues feel a sense of belonging and receive personalized, attentive service. Offering high-quality laundry services enhances our reputation for excellence and complements the luxury experience we provide.

Opportunity

An exceptional chance to join our prestigious flagship hotel in London, with market-leading remuneration, service charge, and attractive benefits (full-time & part-time opportunities available).

Join Our Team

Work alongside a highly experienced, award-winning team committed to delivering outstanding service.

Key Responsibilities

1. Coordinate hotel linen, guest, and staff laundry with internal and external service providers, ensuring proper follow-up on all job orders regarding process, quality, discrepancies, and defects.
2. Maintain accurate records of all laundry services, perform daily checks on uniforms, linen, and guest laundry, utilizing RFID inventory to prevent discrepancies, with a focus on quality.
3. Manage wash cycles appropriately and notify supervisors of any issues related to fabric discoloration, feel, quality, or errors in guest/colleague laundry.
4. Assist in maintaining a clean laundry area and ensure machines are cleaned at the end of each shift.
5. Support the wardrobe supervisor with monthly inventories of uniforms, chemicals, machines, and supplies, and help control departmental expenses.

General Requirements

1. Experience in laundry operations, including high-quality fabric/linen handling and/or dry cleaning.
2. A passion for luxury hotel service with excellent communication skills.
3. Strong time management, organization, adaptability, and a positive attitude.
4. Ability to work under pressure and remain flexible.

Employee Benefits

Financial Wellbeing

• Competitive salary package
• Generous service charge shared among colleagues
• Life insurance
• Enhanced pension contributions

Medical Care

• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave

Wellbeing & Facilities

• State-of-the-art gym, fitness classes, relaxation and nursing rooms
• Colleague restaurant offering 24/7 healthy food options
• On-site occupational health nurse and wellbeing sessions

Additional Perks

• Shopping discounts (high street and online)
• Rewards and recognition programs
• Dry cleaning for uniforms and work attire

We look forward to receiving your CV and will contact suitable candidates directly.

Located in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London is close to iconic attractions such as Buckingham Palace, Harrods, and Big Ben. The hotel features 190 luxurious rooms and suites designed by Peter Marino, along with world-class restaurants, bars, the Peninsula Spa, and a retail arcade.